What are the responsibilities and job description for the WesBanco Customer Engagement Representative position at WesBanco, Inc.?
About Our Team: At WesBanco, Inc., we pride ourselves on being a collaborative and inclusive workplace. Our team members are passionate about delivering exceptional customer service and making a positive impact in our communities.
">Job Summary: We are seeking a highly motivated Summer Customer Service Representative (CSR) - Float to join our team. As a CSR, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.
Key Responsibilities:
- Respond to customer calls, emails, and messages in a timely and professional manner
- Resolve customer complaints and concerns in accordance with company policies
- Process transactions efficiently and accurately
What We Offer:
A supportive work environment, opportunities for growth and development, and a competitive compensation package.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
