What are the responsibilities and job description for the Process Improvement Manager position at Wesco?
As the Process Improvement Manager, you will be responsible for assessing and evaluating the administrative processes. You will support assigned businesses to develop and deploy strategies that increase efficiencies, improve costs and productivity through standardization and best practice.
Responsibilities:
- Works with all stakeholders to identify opportunities for process improvement
- Implements KPI tracking to establish baselines for improvement
- Implements strategies for identified improvement opportunities
- Works closely with internal stakeholders to understand process gaps
- Coordinates plans to integrate across Wesco with minimal disruption and impact
- Meets on a regular basis with leadership to discuss gaps and opportunities
- Implements process and system improvements to enhance internal and external customer service
- Conducts time studies where necessary to gain understanding of gaps
- Utilizes project management skills to lead and coordinate LEAN Kaizen activities, focusing on waste elimination and process improvement
Qualifications:
- Bachelor’s Degree - Indicate Discipline – Business or related field required; Master's Degree preferred
- Lean Six Sigma Black Belt or equivalent preferred
- 5 years required, 10 years preferred, experience with a Fortune 500 company recognized for their continuous improvement and LEAN culture
- 2 years defining and implementing processes and technologies for optimization and integration preferred
- Knowledge of Wesco systems and internal support departments preferred
- Proven track record in managing diverse teams through significant change
- Prior experience in matrixed organization
- Effectively collaborating across teams to drive results
- Strong process orientation and analytical skills.
- Experience with Power BI and analytical dashboard creation
- Experience in data collection from multiple systems
- Excellent PC skills, including proficiency in Microsoft Office programs
- Ability to travel up to 25%
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
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