What are the responsibilities and job description for the Union - Senior Sales Associate position at Wesco?
The Sr. Sales Associate is responsible for achieving inside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer’s buying experience. Owns a book of larger, more complex accounts, and is proficient in all aspects of the inside sales process.
Responsibilities:
- Partners with field sales professionals to drive profitable growth and ensure customer satisfaction.
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives. Markets products and offers value-added services.
- Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
- Reports industry trends, competitive pricing and customer feedback to management.
- Owns, qualifies and develops opportunities passed from marketing, outside sales, national accounts.
- Keeps abreast of new products, acquire and relay competitive knowledge.
- Identifies ways for continuous improvement of processes.
Qualifications:
- High School Degree or Equivalent required
- 3 years sales and sales administration in either electrical or industrial construction equipment.
- Telephone sales or business development with proven track record of achieving revenue goals.
- Knowledge of electrical, construction or mechanical products.
- Ability to perform multiple tasks simultaneously.
- Strong computer skills, including MS Office.
- Ability to prospect and market concepts to existing and potential accounts.
- Ability to work in a team environment and mentor team members
- Strong written and verbal communications skills.
- Attention to detail.
- Ability to interpret complex information
- Ability to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations, maintain constructive working relationships despite disagreement.
- Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues.
- Ability to influence others.
- Ability to prepare for emerging customer needs.
- Technical aptitude for equipment and service related issues.
