What are the responsibilities and job description for the Front Desk Admin | Receptionist position at Wesley?
As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health.
Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation :
- Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff).
- We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff).
- Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match.
- A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit.
- To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary.
- Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee.
This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change.
The Front Desk Concierge
serves as the initial introduction to Wesley communities. Promotes exceptional customer focus in
interactions with residents, employees, vendors and visitors. Contact may be in person, phone or email .
What you will
do :
normal business hours. Cordially and
professionally greets and direct residents, visitors, and team members via
phone, in person and email.
functions in order to properly route calls, emails and in-person
inquiries.
residents, team members, visitors and vendors.
organization of workroom and business machinery.
scheduling, publishing and disseminating related information as needed.
management, reporting, mail distribution, invoicing, and database management.
members, and visitors by identifying and reporting potential safety hazards to
appropriate managerial staff. Reports
on resident emergency responses (RER).
What you'll
need :
use of relay radio.
Microsoft Office and Windows Applications.
copier, fax machine, laminator, etc.
organizing, prioritizing and coordinating multiple tasks to completion.
regarding residents and business matters.
understand the English language to communicate with residents, family members
and team members.
Salary Range : $19.30 to $28.39 per hour
Salary : $19 - $28
