Demo

ACCESS CARE COORDINATOR

West Central Behavioral Health
NH Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Description

Do you want to make a difference in someone's life? Are you the kind of person who is able to work with individuals of varying backgrounds to work towards a common goal for the betterment of a client?

As a WCBH Access Care Coordinator, you'll work closely with our Clinical Team to provide care coordination and case management services for a caseload of clients receiving community based and in office skills-based therapy. The primary role of the Access Care Coordinator will be to provide resources, brief interventions, case management and follow clients throughout the Intake process until assigned to a provider.

Essential Duties and Responsibilities :

  • Assesses patient needs and goals, provides brief intervention services, makes referrals, links to community resources, assists with transitions of care, monitors and follow-up.
  • Facilitates care coordination / communication with both internal (i.e., treatment team) and external client stakeholders.
  • Participate in the development and implementation of treatment plans, case management plans and other clinical documentation
  • Promote effective utilization of clinical resources, community resources and other social supports
  • Assist clients connect with resources by sharing information and applying for benefits, when necessary
  • Care coordination / communication both internally and externally to facilitate continuity of services

View our career site for other Care Coordinator opportunities at different locations and services.

Requirements

Education :

  • Associate's degree in Social Work, Rehabilitation, Psychology, Education, or Human Services related field with 2 years work with person(s) who have severe mental health disability or understanding of mental illness acquired through provision of support to family members with mental illness.
  • Bachelor's degree in a relevant field
  • Experience :

  • 2 years' related experience
  • Required Skills :

  • Excellent communication, problem-solving, time management, and organizational skills required
  • Must be flexible and demonstrate the ability to work with minimal supervision
  • Excellent computer skills and knowledge of Microsoft Office
  • Ability to learn necessary computer and technical skills essential to the position and Agency needs
  • Ability to relate to staff, clients and community around a mental health system
  • Maintain skill competencies in customer service, quality improvement, compliance and safety
  • Preferred Skills :

  • Knowledge of and experience with electronic medical record system, preferred.
  • Experience providing targeted case management services
  • Prior experience in a community mental health environment
  • Knowledge of evidence based mental health treatments such as Dialectic Behavioral Therapy, Cognitive Behavioral Therapy, Enhanced Illness Management and Recovery, and Prolonged Exposure for PTSD
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