What are the responsibilities and job description for the Studio Manager - Lafayette Job at West Coast Fitness LLC in Lafayette position at West Coast Fitness LLC?
Direct Supervisor : Regional Sales and Operations Manager
Location : 94549
COMPANY DESCRIPTION
West Coast Fitness
West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50 studios in Los Angeles, San Francisco’s Bay area, Sacramento, and Ohio. Our mission is to lead, support, and inspire the Orange Passion by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy.
JOB DESCRIPTION
The position of Studio Manager (SM) is integral within the West Coast Fitness (WCF) organization. They are responsible for the total oversight of their designated studio with a special focus on sales and operations. The SM is a highly trusted individual with access to sensitive and confidential information and is responsible for creating a positive, high-energy, respectful OTF studio environment with professionalism, tact, and discretion. The SM is responsible for maximizing sales profitability, streamlining studio operations, and supporting recruitment and optimal staffing within the studio. The SM will report to the Regional Sales and Operations Manager / Regional Team. This is a salary-exempt Monday-Friday role (with periodic exceptions to working weekends) with monthly bonus opportunities.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Foster the Orangetheory community and culture inside and out of the studio
- Develop and execute new member acquisition and retention plans alongside the marketing team
- Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity
- Recruit, hire and develop a stellar sales team
- Ensure all company-wide initiatives are executed in / out of the studio
- Acknowledge your team’s wins and show gratitude
- Provide in-the-moment feedback and coaching to your team when necessary
- Oversee the onboarding, training, and development of all new hires
- Be an expert on studio-specific and company-wide operational procedures and policies
- Demonstrate a solution-oriented mindset and ability to execute within company standards
- Coach your team on time management and prioritization of tasks / initiatives
- Use discretionary judgment to ensure OTF brand standards are followed
- Ensure studio-level goals & operating budgets are achieved
- Perform monthly evaluations of Sales Associates / Assistant Studio Managers and provide mentoring for improvement
- Plan, attend and help execute a minimum of (1) community event per month
- Strategize and execute a Monthly Marketing Plan
- Attend quarterly Regional Sales Workshop
- Ensure that the facility is clean, maintained, and operationally sound
- Provide and maintain the highest level of customer service
- Must possess the ability to resolve conflict
- Engage and monitor Slack Communication
QUALIFICATIONS
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and / or move up to 80 pounds.
BENEFITS
Travel : Travel is primarily local during the business day, although some out-of-the-area and overnight travel will be expected.
AAP / EEO Statement : Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Job Type : Full-time, may include weekends and holidays
Orangetheory Fitness West Coast Fitness
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