What are the responsibilities and job description for the Housekeeping Supervisor position at West Creek Ranch?
The ideal candidate for the West Creek Ranch’s Housekeeping Supervisor position will live our core values of: Putting people first, with both our associates and our guests. Leading by example as a quality leader. Including everyone in day-to-day activities and tasks. Innovating continually by providing new ideas and implementing them when it benefits the associates and guests. Listening and responding to associates and guests to the best of their ability. Giving back to others by incorporating all other values daily.
The Housekeeping Supervisor reports to the Operations Manager and will coordinate the daily cleaning and preparation of cabin rooms, common spaces, and general ranch cleanliness with the guest services team. They will provide 5-star service and attention to detail for each guest. They will lead our team and work collaboratively to accomplish daily checks and weekly turnovers. The Housekeeping Supervisor will ensure that every room is cleaned to the high standards of West Creek Ranch and our dedication to luxury. They will follow trained procedures of chemical use and cleaning routines for our variety of surfaces, and will track inventory and ordering as needed to supply our crew with the appropriate materials to succeed.
Application reviews and interviews will begin mid-January!
Qualifications and Education Requirements
- Minimum of two years of working knowledge of housekeeping operations and procedures.
- Experience training entry-level employees.
- Demonstrate ability to direct, supervise and maintain high morale among staff.
- Effective analytical and decision-making skills.
- Highly detail oriented, both with cleaning quality and supply inventory.
- Strong communication skills.
- Able to meet physical requirements of the job which include repetitive motions, standing, sitting, kneeling, bending, twisting, walking, and lifting up to 50 pounds.
- Ability to work in inclement weather to complete the task.
Preferred Skills
- Prior work at a guest ranch in the housekeeping industry.
- Prior experience in a supervisory position to lead a collaborative team.
- Inventory and ordering experience.
- Knowledge of Microsoft office.
Roles and Responsibilities
- Provide guidance on procedures and expectations as needed for housekeeping personnel.
- Promote positive relations and resolve any conflicts arising with guests.
- Review weekly work assignments and staffing schedule to ensure timely completion of tasks.
- Report job status daily to the Operations Manager.
- Inventory products, order as needed and file invoices with finance.
- Conduct pre-shift staff meetings, communicating pertinent information from the Daily Dispatch.
- Create and maintain daily task sheets to ensure all areas of the ranch are kept clean and maintained.
- Ensure all work is distributed fairly and equitably.
- Display a positive attitude and maintain a cooperative working relationship with managers and all other associates.
- Ensure all safety standards and requirements are met and maintained.
- Work with Housekeepers as part of the team to ensure quality of work meets expectations.
- Support other departments as needed.
- Annually evaluate and enhance existing program with the philosophy of continually striving to improve.
Job Type: Full-time
Pay: $2,600.00 - $2,800.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $2,600 - $2,800
