Lead Server

SUMMARY:

Assist in directing service in the restaurant. Assign wait staff sections. Seat residents. Provide beverage service. Ensure wait staff is appropriately attired and assist in all restaurant operations as needed.  Provide direction to Servers.  Plan, coordinate and implement special events with guidance from Culinary Experience Director. 

RESPONSIBILITIES:

• Greet residents, visitors, and team members courteously. 
• Respect dignity and confidentiality standards and promote resident rights. 
• Assist in training Servers.
• Ensure that the restaurant is clean and prepared for meal service prior to provision of service.
• Ensure that the restaurant is clean and prepared for the next meal service prior to the end of each shift.
• Ensure daily or scheduled cleaning duties are completed according to assignment.
• Ensure adherence to procedures regarding community fire safety and infection control policies.
• Recognize and understand the needs of the department and report concerning the Culinary Experience Director.
• Assist in preparations for special meals and parties.
• Monitor daily the proper storage of food and supplies.
• Use cleaners and other hazardous materials according to department procedure.
• Attend and participate in training, in-services, and team member meetings as requested.
• Understand and implement all emergency plans, including fire, earthquake and other disasters. 
• Assist in monthly training for team members and yearly evacuation plans for team members and residents.
• Promptly report and/or address any unsafe conditions or equipment problems.
• Menu planning, printing and ordering
• Monitor staff and room tray ordering/ticket receipts.

SKILLS AND QUALIFICATIONS:

• High School Diploma or GED.
• Ability to demonstrate adherence to proper food handling and sanitation procedures.
• Knowledge of principles and processes for providing customer and personal service; including meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to have awareness of team dynamic, inventory, safety, cleanliness. 
• Exceptional listener and communicator who effectively conveys information, verbally and written.
• Understands food safety procedures (e.g. temperature safety), sanitation of equipment measures, and storage techniques. 

PHYSICAL REQUIREMENTS:

Physical demands including Standing, Walking, Sitting, Bending, Reaching, Pushing, Pulling, Climbing Stairs, Grasping, Manual Dexterity, Vision Acuity, Color Vision, Tasting/Smelling, and Feeling.  

The weight determined to be appropriate for a Lead Server to lift with or without reasonable accommodations is up to 40 lbs. 

EXPOSURE RISK CLASSIFICATION:
May perform unplanned tasks involving exposure to blood, bodily fluids, or tissue which may contain AIDS, HIV, and Hepatitis A, B, and C viruses.

E-Verify Notice:

We use E-Verify to confirm the identity and employment eligibility of all new hires.