Development Coordinator

At the West End House (WEH) our mission is at the heart of all we do. We provide high-impact programs that support youth as they achieve academic success, explore the arts, develop career readiness & leadership skills, and adopt healthy lifestyles. We are committed to advancing racial equity throughout the West End House organization - in our youth programs, our community and family engagement, and our board and leadership.

Like other nonprofits, our ability to deliver high quality programing year after year depends on our ability to raise donations from individuals and institutions. The strength of our relationships with individual donors, foundations, and corporations is a mainstay that enables WEH to offer youth opportunities to explore the arts, prepare for careers, and develop healthy lifestyle habits. The West End House has experienced significant growth over the past few years – our current annual operating budget is over $5 million, of which 95% is raised through private fundraising. We are seeking an individual to join a team of fundraising professionals committed to advancing the work.

As a member of our development team, your work will focus on operations for this team, including record keeping, gift recognition, data analysis and reporting, board communication, email communication, and website management. You will steward relationships with WEH’s existing funders and participate in initiatives aimed at cultivating new individual and institutional donor relationships. You will play a key support role in communications and logistics for WEH events and fundraising initiatives, such as our marathon team and back to school drive and take a lead role in our year end appeal. You will perform a critical support function for the development team and CEO, strategically managing the CEO schedule, coordinating meetings with other staff and outside individuals and organizing a wide range of internal and external information.

Key Responsibilities

Database Management and Reporting

• Maintain the fundraising database (Raiser's Edge), ensuring that all information is entered accurately and on time.
• Partner with the financial department to process gifts, identify restricted and unrestricted gifts, and reconcile planned and remitted pledges.
• Coordinate the receipt, documentation, and allocation of in-kind gifts.
  
  

Donor Communication

• Prepare and send accurate, timely, personalized thank you letters to donors to recognize their gifts and identify the impact of their donation.
• Manage and support Constant Contact platform for all communications (e-newsletters, event invitations, appeals/solicitations)
• Manage and support WordPress platform to update website with relevant and timely information
• Project manage the logistics and coordination of our annual year-end appeal, including both print mailing and email distribution.
  
  

Events Support

• Provide comprehensive support in organizing and implementing logistics and communications for fundraising and stewardship events.
• Serve as the primary liaison for our Boston Marathon team and support recruitment and communications with the team.
• Lead efforts to collaborate with and support Head of the Charles related events and activities.
• Collaborate with the program team and support logistics and communication for our Back-to-School Drive and Holiday Gift Drive.
  
  

Board Communication

• Assist with the planning and coordination of donor meetings, site visits, and board meetings; maintain the Board calendar.
• Provide administrative support to the CEO in communication with board members and board committees, in addition to the Development Team.
• Support timely follow up with Board, including meeting minutes and action items in correspondence.
  
  

Salary: Salary offers are in alignment with West End House’s internal compensation policy and because internal equity is critical, offers are firm. The compensation philosophy outlines salary growth potential for all employees.