What are the responsibilities and job description for the District Manager position at West Family Services LLC?
Job Summary
Supervises and coordinates the delivery of quality services to a dedicated group of clients on specific shifts and sites as assigned by the Director of West Family Services Operations. Responsible for helping clients maintain their personal health, hygiene, and social skills in their private residences, group homes and assisted living facilities. Performs the duties of the Direct Support Staff.
Essential Duties and Responsibilities:
- Support DFW management with staffing needs to include but not limited to ensuring work schedules all work shift are covered, no-shows and call-offs are managing according to policy, screen applicants for job, handle immediate staff concerns, monitors house staff performance.
- Ensures staff completes all required trainings and recertifications in a timely manner.
- Advocates for the rights of the clients that WFS serves.
- Develops trust with clients to provide quality care while increasing client enjoyment and comfort.
- Helps staff and clients build relationships and maintain relationships with family and other client associates.
- Instructions staff on instruction and documentation of client records.
- Revises daily staff protocols in accordance with client needs.
- Ensures clients take the right medications on schedule and monitor them for any concerning symptoms.
- Ensures the client’s dietary needs and shops for healthy ingredients. Makes meals for clients.
- Responsible for understanding clients’ personal and environmental preferences and becoming comfortable around them so they may
- May coordinate with the medical provider client’s care plan.
- Recommends and implements activities to improve client quality of life.
- Performs the duties of the Direct Report Staff such as performs household chores for their clients depending on their needs, including doing the dishes, washing laundry, making up beds, vacuuming, and even light gardening or groundskeeping.
- Other duties as assigned.
Minimum Eligibility Requirements:
Education:
- Bachelor’s Degree required
- HHA Certification a plus
- Graduate Degree in a related field a plus
Experience:
- Minimum 3 -5 years of strong client/patient service behavioral health or related experience
- Minimum 3 years related supervisory experience.
Salary : $60,000 - $75,000
