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Housekeeping Supervisor

West Hills
Knoxville, TN Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 6/21/2025

Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employee relations.

It requires caring, dedicated employees to minister to the needs of this country's ever growing senior population. We empower our staff to fulfill this mission.

West Hills Health and Rehab employees embrace the concept of socialization for every resident and acknowledge that the healing process and long-term health stability relies on Whole Person Care.

Mission: Everyone Matters! Our mission is to respect, preserve the dignity, and celebrate the lives of those we serve.

Vision: Hillcrest Healthcare will lead the way in innovative approaches to delivering excellence in long-term care and will be the provider of choice.


Value Statement: We will serve with dedication, pride, humility, and integrity.

General Purpose:

Establish systems for, direct, and oversee all aspects of housekeeping services for the facility.


Essential Job Functions

This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:


  • Organize and assign all housekeeping tasks so that the workload is evenly divided among housekeeping personnel on the basis of size and physical layout of the facility.
  • Participate in interviewing, hiring, orienting, training, evaluating, and supervising the Housekeeping Department personnel.
  • Provide that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, disability, or marital status.
  • Recognize staff for exceptional job performance on a regular basis and as part of their formal performance evaluation.
  • Develop and supervise a daily cleaning schedule.
  • Keep a regular schedule of all daily, weekly, monthly, seasonal, and annual Housekeeping requirements.
  • Closely supervise work schedule to be sure there is no over-staffing, and that scheduled staff is used efficiently and effectively.
  • Maintain a facility that is neat in appearance and odor free at all times.
  • Assist the housekeeping staff in the completion of work assignments as needed.
  • Keep required records of monthly maintenance checks and monthly cleaning report as directed by Administrator.
  • Schedule Housekeeping employees in keeping with census and labor budget.
  • Develop and supervise a schedule for special cleaning such as windows, walls, curtains, "stripping" floors, washing beds, etc.
  • Order housekeeping supplies within budget, maintaining accurate inventory.
  • Fill in, as needed, for housekeeping staff, including days off, vacations and call-ins.
  • Verify that the appropriate equipment, supplies, and resources are available to staff as needed. Monitor the purchasing and usage of equipment and supplies in order to avoid improper use and eliminate unnecessary waste.
  • Keep the Housekeeping Department functioning in a clean, safe, and sanitary manner at all times.
  • Keep Administrator informed on a daily basis of housekeeping functions, recommending changes in techniques or procedures for a more efficient operation.
  • Work closely with Administrator in resolving any grievances or problems related to the housekeeping department.
  • Create and implement procedures for department equipment to be operated only by trained, authorized personnel in a safe manner.
  • Function as a member of the Quality Assessment and Assurance Committee, Safety Committee, and Budget Committee.
  • Follow established policies and procedures for the Housekeeping Dept
  • Attend as requested and contribute to Interdisciplinary Resident Care Plan Meetings.
  • Follow checklists to see that employees are carrying out their departmental duties.
  • Attend in-service education programs in order to meet facility educational requirements.
  • Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
  • Maintain confidentiality of resident and facility records/information.
  • Protect residents from neglect, mistreatment, and abuse.
  • Protect the personal property of the residents of the facility.
  • Others as directed by the supervisor or administrator.

Minimum Qualifications

  • Practical knowledge of day-to-day cleaning in a nursing facility.
  • Organized and detailed in work performance.
  • Good communication skills with excellent self-discipline and patience.
  • Genuine caring for and interest in elderly and disabled people in a nursing facility.
  • Comply with the Residents' Rights and Facility Policies and Procedures.
  • Perform work tasks within the physical demand requirements as outlined below.
  • Perform Essential Duties as outlined above.

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Job openings at West Hills

West Hills
Hired Organization Address Knoxville, TN Full Time
West Hills - Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employe...
West Hills
Hired Organization Address Knoxville, TN Full Time
West Hills - Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employe...
West Hills
Hired Organization Address Knoxville, TN Full Time
Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employee relations. ...
West Hills
Hired Organization Address Knoxville, TN Full Time
West Hills - Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employe...

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