What are the responsibilities and job description for the IT - Project Manager/Product Team Lead position at West Point Underwriters?
Job Description
Job Description
Description :
We are growing and are in search of an experienced project manager to join our team!
Who are we?
At West Point Insurance Services, we are P&C industry veterans with a deep bench of testing, automation and BPO experience and expertise. We’ve earned a reputation for solving the most difficult system challenges by delivering customized software and business processing solutions on time and on budget.
Our Software Development Teams are responsible for the full suite of Insurance Products, including Policy Administration, Claims, Workflow Solutions, Analytics and more!
As a SaaS platform, we take pride in our ability to be nimble, fast and adapt quickly to the changes in the insurance industry, from regulatory changes or impacts from major storms, our software team is responsible for solving those complex carrier needs.
Project Managers, a.k.a. “Product Team Leads” , are considered to be mid-to-senior level staff members for the Product Team. These individuals should have successfully coordinated software development projects in the past and should be comfortable operating in (and iterating on) a structure based on the Agile framework. Work typically flows for this role in the following fashion : “Collaborate with the Product Board to understand the goals of the company and its clients, curate a roadmap driven from Product Board discussions, organize the engineering teams around quarterly roadmap objectives, and use metrics to hold the teams accountable to milestones within their quarterly objectives.” Individuals in this role leverage their knowledge and experience to ally with and mentor junior staff as necessary; management of staff is a separate role and is not a responsibility of this job.
Why work with us?
We are a family-based organization where your voice can be heard, and you will not get "lost in the crowd". Our corporate culture supports personal growth and development opportunities for all employees. We value our employees and are committed to providing competitive compensation and benefit packages to our employees including :
- Medical, Dental, Vision, Life and supplemental benefits starting day 1 of employment
- Multiple healthcare plans to choose from in order to fit your needs
- 401k plan participation available the 1st quarter after hire with 100% match of 3% and then 50% on the next 2%...fully vested
- Generous PTO and paid holiday schedule
- 1 day of paid volunteer time off per year
- Onsite workout facility
- Casual dress code (work appropriate)
- 37.5 hour work weeks with great work / life balance as our goal!
- Hybrid Office Setup (WFH / In Office)
What will you be doing? Participate in the Product Board where we :
Curate and present annual and quarterly project roadmaps, driven from the Product Board’s discussions.
Collaborate with SMEs to scope and estimate upcoming project efforts.
Leverage information collected from SMEs to organize projects within quarterly timeframes, including :
Spearhead project status communication to stakeholders, including :
Drive continuous improvement by leveraging an understanding of what it means to be successful, and then recommending improvements to processes and policies.
Collaborate with the Director of Product to guide Product Team members towards positive performance trends.
Mentor Business Analysts in their responsibilities, such as grooming Agile team backlogs and writing requirements / user stories.
Performs other related duties as assigned.
Requirements :
The Ideal Candidate will possess :
Experience :
Additional info :
Physical requirements :
This position is in an office environment and would require :
West Point is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
