Leasing Manager

Job Overview:

The Leasing Manager is responsible for overseeing the leasing operations of residential property. This includes managing tenant relations, coordinating leasing activities, ensuring occupancy rates are optimized, and assisting with property marketing efforts. The Leasing Manager will work closely with property owners, real estate agents, and other team members to ensure the smooth and efficient operation of the leasing process.

Key Responsibilities:

• Leasing and Rent Collection:
• Oversee the leasing process from initial inquiry to lease signing.
• Conduct property tours, highlight features, and explain lease terms to prospective tenants.
• Assist tenants with lease applications, approvals, and renewals.
• Ensure timely rent collection and manage overdue accounts.
• Tenant Relations:
• Build and maintain positive relationships with current tenants.
• Respond to tenant inquiries, issues, and concerns in a timely manner.
• Handle tenant complaints, disputes, and lease violations as needed.
• Ensure tenants are familiar with property rules and regulations.
• Marketing and Advertising:
• Develop and implement marketing strategies to attract new tenants.
• Place ads on online platforms, manage property listings, and use social media to promote available units.
• Coordinate with photographers, contractors, or staging services to ensure properties are market ready.
• Lease Documentation and Compliance:
• Prepare and manage lease agreements, amendments, and renewals.
• Ensure compliance with all local, state, and federal housing laws and regulations.
• Maintain up-to-date records of leasing activity, tenant communications, and contract documentation.
• Property Inspections and Maintenance:
• Conduct regular property inspections to ensure units are well-maintained and meet safety standards.
• Coordinate with maintenance staff to ensure repair needs are addressed promptly.
• Ensure the property is clean, safe, and appealing to prospective tenants.
• Reporting and Financial Management:
• Track leasing performance metrics such as occupancy rates, vacancy turnover, and rent collection.
• Prepare reports for management on leasing trends, occupancy levels, and tenant retention.
• Assist with budgeting and forecasting for property revenue and expenses.
• Team Collaboration:
• Work closely with the property management team, maintenance staff, and other departments.
• Provide leadership and guidance to leasing agents or other staff as needed.

Qualifications:

• Experience: 3 years of experience in leasing, property management, or real estate sales.
• Skills:
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to negotiate effectively and close deals.
• Strong organizational skills and attention to detail.
• Familiarity with property management software and leasing tools.
• Knowledge of local and state housing laws and regulations.

Physical Requirements:

• Ability to tour properties, including climbing stairs and walking long distances.
• Ability to lift and carry up to 25 pounds (may vary depending on the property).

Work Environment:

• Full-time, may require weekend or evening hours.
• Office-based work with occasional property tours and on-site visits.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person