What are the responsibilities and job description for the Residential Leasing Manager position at WEST SIDE FED SR.SUP?

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and / or have experienced homelessness. WSFSSH is an Equal Opportunity Employer (EOE)

The Building Manager will oversee three locations within WSFSSH portfolio, Independent House, Revella and 120s Cluster area.

Building Management :

Supervise the maintenance, administrative and compliance staff
With the Assistant Manager, supervise the front desk staff (24 / 7) and food service staff
In collaboration with Director of Facilities Department and the Claremont Superintendent manage ordering, repairs, and maintenance
Report on and address building related issues in a timely fashion
Assure the building, sidewalks and alleys are clean and well-maintained; and all licenses, certificates etc are current
Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment
Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment
Review and recommend staff training needs and ensures staff is meeting minimum training requirements
Assure all required licenses, operating certificates, etc. are current
Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner
Assure quality management is practiced in accordance with all internal and external policies and procedures including, but not limited to contract and leasehold obligations, food service, 24 / 7 front-desk coverage, maintenance of the building

Services to Residents :

Work collaboratively with social services and the interdisciplinary team to resolve resident issues

In collaboration with the Clinical Coordinator / Associate Director, responsible for intake / admission, and discharge of residents

Be available to negotiate and respond to grievances and reasonable accommodation.

Provide crisis intervention as needed. Share 24 / 7 on-call responsibilities, including crisis intervention, with other members of the team.

Ensure compliance to WSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), NYCHA Project Based Voucher Program / Section 8 Rental Assistance, and NYC Continuum of Care (CoC).

Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS

Protect Resident rights at all times

Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments

Budget :

Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards

Collect and deposit rents

Oversee petty cash

Work with CFO and Managing Director to establish annual operating budget

Qualifications :

Minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to :

Section 8 (project based and tenant-based vouchers), NY / NY I,II,&III, SCRIE, DRIE, HOME, HHAP, City FHEPS

Strong experience working with people who have histories of homelessness, are living with mental illness, addiction, or other chronic conditions

At least 2 years of supervisory experience

Strong leadership skills with a proven track record for creating and maintaining positive and mindful change

Ability to collaborate across functional teams

Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary

Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage or similar databases

Bilingual in English and Spanish is preferred

WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

Monday-Friday, 9am -5pm

35hrs

Compensation details : 80000-95000 Yearly Salary

PI18db82bedb2e-31181-34657899

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Residential Leasing Manager

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