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Operations Support Manager

West Star Aviation, LLC
East Alton, IL Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
Jet Parts is growing parts stocker and distributor in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team, we don’t think you should have to wait for your benefits to kick in. That is why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly paydays and much more. We do not want you to live to work, we want you to work and live.

What you can expect as an Operations Support Manager at Jet Parts:

This position requires knowledge of sales process, detail knowledge of inventory and customer satisfaction. This position also requires an energetic work ethic able to adapt with changing priorities. Daily job requirements remain consistent but can change as assigned by your Manager and are not limited to the below essential functions. We are looking for this role to provide logistical oversite for improved customer satisfaction. Review parts being issued to sales order for accuracy to include costs are correct. Screen incoming parts before they are received into the system for damage, paperwork accuracy etc. This role is essential to assist Sales Director and General Manager in daily functions.

You Will Be ESSENTIAL To Many FUNCTIONS Including

  • Review Sales orders for Accuracy to include costs are allocated correctly before they are invoiced
  • Review incoming parts for accuracy, condition, check stock levels for zero stock and communicate with materials to send out.
  • Perform monthly and document fire extinguisher and Defib inspections
  • Organize warehouse for efficiency and maximize storage space
  • Prioritize in coming parts 1. CPO, 2. Cores, 3. Parts going back to shelfs and expedite CPO’s
  • Ensure Shipping and Receiving duties are handled and we have late night and weekend coverage
  • Ensure Materials Expeditors duties are handled
  • Assist with Facility issues to property manager
  • Assist GM with invoice variances
  • Coordinate any maintenance required for forklifts
  • Maintain Marketing Promo Items in office
  • Support Materials with FEDEX and UPS Lost Items, Case #’s, as well help negotiate pricing
  • Support Warehouse Operations AOG Orders for Counter, large package items, Supervise Forklift Operations to ensure sensitive Materials handled effectively

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