Team Lead, Accessories

At West Star Aviation, we believe our rapid growth is driven by the incredible team of dedicated individuals who work together to deliver top-notch customer service and innovative solutions. We recognize the importance of investing in our employees, offering opportunities for both personal and professional growth, and fostering a work environment that supports respect, well-being, and a balanced lifestyle.

When you join our team we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work and live.

JOB SUMMARY

This hourly, non-exempt position is for the management of a team for Accessory. The duties include the responsibility to supervise a team and direct project flow. In addition to human resource skills, this position requires extensive knowledge of Landing Gear, engine and aircraft systems, including the ability to troubleshoot in the areas of hydraulic, pneumatic and electrical systems. This position also supervises the inspection of aircraft or mechanical systems. Job duties will vary each day and will encompass projects as coordinated with the Program Manager. Will be required to work independently and lead multiple projects. Will have direct customer contact and supervise programs and customer sales.

ESSENTIAL FUNCTIONS

• Customarily and regularly direct the work of at least 10 other employees in daily work and project management for completion of projects. This responsibility includes the requirement to give suggestions and recommendations about the hiring, termination, advancement, promotion or any other change of status regarding employees that this position supervises.
• Supervise a team and direct projects on aircraft and related systems.
• Troubleshooting and evaluation of systems on the aircraft as needed.
• Oversee inspection and evaluation of the aircraft and components as needed.
• Supervise the maintenance and repair of shop facility, equipment and tooling.
• Work independently on projects and lead multiple projects.
• Work with customers in project management, pricing and customer support roles.
• Develop and assist with sales and quotes for assigned aircraft.
• Any other job-related duties as assigned by supervisor or management.

JOB SPECIFICATIONS

Education

High school diploma or equivalent required.

Airframe and Powerplant License required.

Aircraft specific factory training preferred.

Experience

5 - 10 years prior experience on aircraft maintenance.

Experience in supervision of four or more team members.

FAA paperwork, work order and billing process experience.

Customer contact experience preferred.

Initiative

Self-motivated and able to maintain a rapid pace.

Process work with minimum supervision.

Lead and provide incentive to other team members.

Deal directly with customers, including with areas of conflict.

Responsibility

Attend work every day as scheduled to include overtime and weekend assignments. Notify supervisor in advance of shift starting if unable to work.

Must have reliable transportation to get to work each and every day.

Must perform all work in accordance with Federal Aviation Administration guidelines.

Follow all company and safety rules during performance of duties.

Maintain customer-oriented work habits.

Direct the work and flow of multiple projects.

Supervise team members in daily operations and duties.

JOB TITLE ACCESSORY TEAM LEADER – continued

Responsibility

(continued) Completion of work orders, FAA paperwork and billing items.

Develop, supervise and grow maintenance program on particular models.

Understand and implement regulations and guidelines.

Troubleshoot and evaluate system operations.

Work with others in a professional manner.

Coordinate projects through strong team management skills.

Contacts

Other technicians or other departments.

Team Leader of other teams assigned to project and/or Director of Maintenance.

Company sales representatives.

Customers or outside vendors.

Physical Requirements

Lift at least 50 lbs.

Routine walking, bending and squatting or sitting.

Routing or repetitive physical motion with arms and hands.

Basic personal computer operations.

Mental Requirements

Understanding and implementation of regulations and guidelines.

Troubleshoot or evaluate system operation.

Work with others in a professional manner.

Coordinate project.

Team management skills.

Extensive customer contact skills.

Supervision

Will work under supervision of Program Manager.

Will directly supervise multiple technicians.

Work with other Team Leaders on multiple projects in a cooperative manner.

Working Conditions

The majority of work will be accomplished in a heated hangar.

Varied positions in and around the aircraft.

Equipment Used

Personal hand tools supplied by the mechanic.

Pneumatic, hydraulic and electrical equipment.

Jacks, stands, lifts and other support devices.

Tugs, power carts and other engine powered equipment.

Personal computer and work order prints.