What are the responsibilities and job description for the Warehouse Manager position at West Tech Shipping?
The warehouse manager is responsible for overseeing all operations within the warehouse including coordinating shipping and receiving, organizing storage space, ensuring timely shipments, maintaining safety protocols, managing levels of supplies, and leading a team of warehouse staff, all while aiming to optimize efficiency and compliance with company policies and all regulatory agencies.
Key responsibilities of a warehouse manager:
Receiving and Shipping Operations:
- Overseeing the receiving of incoming goods, checking for accuracy, and coordinating the timely dispatch of shipments to our carriers.
Warehouse Layout and Organization:
- Designing and maintaining an efficient warehouse layout to maximize storage space and streamline the movement of cargo.
Staff Supervision:
- Hiring, training, and managing warehouse staff, assigning tasks, and ensuring adherence to safety procedures.
Quality Control:
- Implementing quality checks to ensure no issues with any packages or shipments.
Compliance and Safety:
- Ensuring adherence to all safety and governmental regulations, performing regular inspections, and maintaining a safe working environment.
Performance Monitoring:
- Tracking key performance indicators (KPIs) like productivity, accuracy, and delivery times to identify areas for improvement.
Technology Utilization:
- Proficiently using warehouse management systems (WMS) to track shipments and optimize operations.
Reporting and Analysis:
Generating reports on warehouse performance, identifying trends, and proposing solutions to management.Required skills for a warehouse manager:
- Leadership Skills: Ability to motivate and manage a team effectively
- Organizational Skills: Strong ability to prioritize tasks, manage time effectively, and maintain order in a complex environment
- Sense of Urgency: Ability to keep up a fast paced environments so that customer's goods are shipped as quickly as possible
- Problem-Solving Skills: Identifying and resolving operational issues promptly
- Communication Skills: Clear communication with staff, customers, and other departments
- Technical Proficiency: Knowledge of warehouse management systems and related software
