What are the responsibilities and job description for the Patient Service Manager position at West Texas Retina Consultants?
Role Summary
The Patient Service Manager is a critical member of our team at West Texas Retina Consultants, responsible for delivering exceptional patient care and ensuring seamless surgical scheduling processes. This role requires strong organizational and communication skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Develop and implement effective systems for tracking patient information and scheduling surgical procedures
- Communicate with patients, physicians, and staff members to ensure smooth scheduling processes
- Maintain accurate and up-to-date records of patient information
- Collaborate with other departments to optimize patient satisfaction and outcomes
Requirements
To succeed in this role, you should possess the following skills and qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1 year of experience in customer service or a related field
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
