Water Utility Compnany Meter Technician

West Travis County Public Utility Agency

Job Description

METER TECHNICIAN

CATEGORY: Hourly

FLSA: Non-Exempt

S*SUMMARY OF POSITION*

The Meter Technician accurately reads and records water meter usage for billing purposes, uploads and downloads customer billing information, performs meter testing and re-reads when required, completes shut offs for non-payment of bills, performs service work orders and obtains and processes water quality samples.

ORGANIZATIONAL RELATIONSHIPS

· : Meter Technician Supervisor

· : None

· : WTCPUA contact with vendors, consultants, contractors, developers, property owners, and wholesale and retail customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

· Reads and records accurately water meter usage for billing purposes. Uploads and downloads customer billing information.

· Performs meter testing and re-reads when required.

· Sets new meters and replaces old, inaccurate or broken meters or meter registers.

· Reports inoperable, damaged, or missing meter boxes. Cleans meter boxes and surrounding areas.

· Ensures cleanliness and maintenance of assigned vehicles and that tools and equipment are secured, organized and maintained.

· Completes shut offs for non-payment of bills.

· Performs service work orders and obtains and processes water quality samples, completes CSI inspections and tests for leaks, when required.

· Assists maintaining facilities and grounds to ensure a neat and tidy appearance.

· Assists with ordering repair parts and equipment and managing inventory.

· Follows WTCPUA safety policies and procedures.

· Checks vehicles along with equipment for proper operation, safety, and cleanliness.

· Coordinates with WTCPUA staff, consultants and other vendors on operational issues and matters.

· Completes continuing education directly related to job responsibilities and as required by professional licensing organizations.

· Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

· Ability to adapt to new technology, new methods and changing conditions.

· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

· Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

· Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

· Ability to courteously and professionally interact with customers.

· Ability to deal with problems involving a few concrete variables in standardized situations.

· Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

· Ability to maintain open communication and a cooperative environment and interact well with the public and employees.

· Ability to read, replace and test meters in a timely and quality manner.

· Ability to reliably and predictably carry out duties.

· Ability to write and record work orders and reports.

· Beginning to intermediate knowledge of meter reading hardware, software, and billing systems including uploading and downloading customer billing information.

· Beginning to intermediate municipal water utility knowledge and experience, including TCEQ regulations.

REQUIRED EDUCATION AND/OR EXPERIENCE

High school education or G.E.D. No experience required.

PREFERRED EDUCATION AND/OR EXPERIENCE

High school education or G.E.D. and one-year related experience or training; or equivalent combination of education and experience. Experience in reading meters and meter replacement, testing, maintenance and repair operations.

CERTIFICATES, LICENSES, AND ADDITIONAL REQUIREMENTS

A valid Class C Texas Driver's License required.

TCEQ Water Operators D License within one year.

Customer Service Inspection (CSI) training required within one year.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is regularly required to sit; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee regularly lifts and/or move up 25 to 50 pounds and will occasionally lift and/or move 100 pounds unassisted. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, high or precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, vibration, confined spaces, and traffic hazards. The employee is regularly exposed to outside weather condition, dampness, direct sunlight, dust, pollen, insect stings, and animals. The noise level in the work environment is usually loud. Involves moderate exposure to dangerous situations. Involves moderate exposure to stress due to the work environment and/or crisis situations. Works on-call duty and responds at any hour during an emergency when requested.

West Travis County Public Utility Agency is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the Agency will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job Type: Full-time

Pay: From $22.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $23