Student Success Center Advisor - WVU Tech (Beckley)

West Virginia University Institute of Technology (WVU Tech), part of the WVU system of campuses located in Beckley, WV is currently inviting applications for a Student Success Center Advisor.

About the Opportunity

The Student Success Center Advisor will advise first-time freshman and new transfer students in their intended program of study. They will work with undeclared/general education students to identify a program of study.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits (this position is a benefits-eligible non-classified staff position)
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What you'll do:

• Advise continuing students for the first three semesters of coursework.
• Interpret the WVU Tech Catalog policies and procedures for the purpose of assisting students matriculating to degree programs, academic majors and academic minors.
• Assist students with transfer/transient credits, working closely with the Office of the Registrar to conduct a preliminary evaluation of transfer credits, and identify how work completed applies to WVU Tech programs of study.
• Understand placement scores for proper registration in math and English courses.
• Suggest courses based on student financial aid package requirements and build schedules with the necessary degree pursuant courses.
• Monitor students' progress using early alert and mid-semester grade reports. Based on the data collected, contact students and make recommendations.
• Identify and provide timely outreach for at-risk students to assist in university retention initiatives. Provide follow-up advising for those students.
• Provide advising and counseling to students who are on probation, deferred suspension or who have been reinstated after suspension.
• Respond timely to student inquiries and communications.
• Assist students in analyzing and identifying solutions to academic problems; identify personal issues and refer students to appropriate campus resources
• Follow SSC policies and procedures on file review, documentation, confidentiality, and data management.
• Utilize student information systems (i.e. Banner, DegreeWorks, and Navigate) to track and monitor academic history and in-progress work.
• Work collaboratively with the academic departments, Office of the Registrar, Student Life, and Admissions to ensure student success.
• Participate in planning and execution of events such as Golden Bear Registration Day events, New Student Orientation, and Freshman Seminar course.
• As part of the SSC Advising team and in cooperation with other University departments, develop, host, and present academic information workshops.
• Serve on college- and/or university-wide task forces/committees that impact student success at WVU Tech.
• Actively participate in professional development opportunities as appropriate to keep abreast of research and current best practices in academic advising and related services.
• Perform other duties as assigned.

• Master's degree
• Demonstrated experience in one of the following areas is required:
  • Advising or counseling students
  • Academic or student support services
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, and Abilities

• Strong oral and written communication skills.
• Excellent interpersonal skills.
• Problem solving and conflict resolution skills.
• Record keeping and organizational skills.
• Ability to handle sensitive information with confidentiality.
• Cultural competence; ability to work effectively and collaboratively with an academically and culturally diverse group of students and colleagues.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word)
• Ability to quickly become proficient with student information systems (i.e. Banner, Degree Works, Navigate)
• Ability to work as part of a team as well as independently.

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

We are dedicated to creating an inclusive and engaging working environment and actively seek candidates who bring diverse ideas, approaches and experiences.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is proud to be an Equal Opportunity Employer and received an NSF ADVANCE award for gender equity. We value diversity among our faculty, staff and students and invite applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.