What are the responsibilities and job description for the Child Support Specialist Trainee position at West Virginia?
Under close supervision, these positions operate in a training capacity developing familiarity with child support laws, regulations, and policies and the program and services of the Bureau for Child Support Enforcement (BCSE). These positions will work closely with Child Support Specialists learning general case work and/or financial case work. Perform related work as assigned.
Distinguishing Characteristics
These positions work at the trainee level learning about child support laws, regulations, and policies within the BCSE and learning general and/or financial case work.
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IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.
ATTENTION: Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified.
To be considered to receive credit for Veterans preference, you must verify eligibility by attaching a copy of your Member 4 DD214 to your application prior to submitting it. If you are unable to attach this document, please go ahead and apply. However, you must email the document to applicantservices@wv.gov or mail to WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305. A service connected disability must be verified by a U.S. Department of Veterans Affairs letter and may also be provided by the options mentioned above.
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- Learn to handle a child support caseload.
- Learn to locate parents, assets, and sources of income.
- Learn to calculate the child support formula.
- Observe hearings and learn to assist legal staff.
- Learn to complete applications for services.
- Learn the policies as they relate to child support cases.
- Learn to research legal sources such as statutes, court opinions, rules, and regulations.
- Learn to draft complaints and other legal documents for use by the agency attorney.
- Learn to compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies.
- Learn to prepare and maintain case files for the agency attorney.
- Learn to prepare summaries and reports.
- Learn to compose routine correspondence.
- Learn to analyze caretaker and obligor cases to determine the accuracy of financial and payment histories.
- Learn to perform audits, utilizing several different databases to compile all pertinent data needed to complete an audit.
- Learn to verify data in the case file and the automated database affecting allocation and distribution of support payments by reviewing data for accuracy and completeness.
- Learn to obtain case financial histories maintained by child support agencies in other states, if necessary.
- Learn to review all manual adjustments in the automated system and all financial narratives to ensure all support due has been distributed properly.
Knowledge, Skills and Abilities
- Ability to learn state and federal child support laws.
- Ability to learn and apply agency policies and regulations.
- Ability to learn the automated system.
- Ability to learn the court procedures as it relates to child support enforcement.
- Ability to record pertinent facts, perform moderately complex mathematical calculations, and maintain records.
- Ability to complete computations and to reconcile case financial accounting.
- Ability to work in a team setting.
- Ability to learn interview skills and techniques.
- Ability to communicate effectively, both orally and in writing.
AND
Experience: Four (4) years of clerical and/or paraprofessional experience.
OR
Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.
***The Division of Personnel uses your complete work history to qualify you for positions. Please be as detailed as possible and list all of your past employment.***
Salary : $31,533 - $53,916
