What are the responsibilities and job description for the Hope Scholarship Family Outreach Coordinator-WV State Treasurer's Office-Kanawha Co. position at West Virginia?
JOB
***This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel.***HOW TO APPLY: Email resumes or inquiries to resumes@wvsto.gov by January 31, 2025HOPE SCHOLARSHIP FAMILY OUTREACH COORDINATORWV STATE TREASURER'S OFFICEKANAWHA COUNTYSalary: $45,000 – $55,000: salary commensurate with training and experience. Full-time employees of the West Virginia State Treasurer’s Office (WVSTO) are eligible for Public Employee Insurance Agency benefits and a number of other benefits available to state employees.Location: Charleston, WV Job Type: Full-Time Permanent; Not in the Classified Service; FSLA; Non-ExemptDivision: Hope ScholarshipReports To: Executive Director, Hope ScholarshipNature of Work: Under general supervision, this position coordinates family outreach related to the West Virginia Hope Scholarship Program. The position serves as the primary point of contact for parents/guardians needing technical assistance or with general questions regarding the program.Job Duties: Delivers excellent customer service when responding to general inquiries from the public and Hope Scholarship account recipients. Researches and responds to incoming Hope Scholarship related mail, email, telephone, or walk-in inquiries. Serves as the primary point of contact and main liaison for the parents/legal guardians of Hope Scholarship recipients. Partners with the State Treasurer’s Office Marketing and Financial Education division to develop a comprehensive family outreach and engagement strategy. Works with the county boards of education to help resolve public school enrollment and data quality issues for current and prospective Hope Scholarship recipients. Assists with research for reimbursement and application appeals. Prepares content for the Hope Scholarship Newsletter. Conducts presentations to families interested in the Hope Scholarship at the request of participating education service providers or other relevant organizations. Represents the Program at local conferences and meetings. Single day travel is required as well as occasional overnight stays. Serves as the back-up for the Hope Scholarship Education Service Provider Coordinator. Prepares activity reports and submit to Assistant Treasurer and Executive Director.
SUPPLEMENTAL INFORMATION
The State Treasurer’s Office provides equal opportunities to all employees and applicants for employment without regard to race, sex, color, religion, national origin, age, disability, veteran status, or any other factors made unlawful under applicable federal and state laws. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Applicants have rights under the following Federal Employment Laws: Family Medical Leave Act and Equal Employment Opportunity.To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel. Therefore, interested persons must apply directly to the hiring agency as indicated above.
***This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel.***HOW TO APPLY: Email resumes or inquiries to resumes@wvsto.gov by January 31, 2025HOPE SCHOLARSHIP FAMILY OUTREACH COORDINATORWV STATE TREASURER'S OFFICEKANAWHA COUNTYSalary: $45,000 – $55,000: salary commensurate with training and experience. Full-time employees of the West Virginia State Treasurer’s Office (WVSTO) are eligible for Public Employee Insurance Agency benefits and a number of other benefits available to state employees.Location: Charleston, WV Job Type: Full-Time Permanent; Not in the Classified Service; FSLA; Non-ExemptDivision: Hope ScholarshipReports To: Executive Director, Hope ScholarshipNature of Work: Under general supervision, this position coordinates family outreach related to the West Virginia Hope Scholarship Program. The position serves as the primary point of contact for parents/guardians needing technical assistance or with general questions regarding the program.Job Duties: Delivers excellent customer service when responding to general inquiries from the public and Hope Scholarship account recipients. Researches and responds to incoming Hope Scholarship related mail, email, telephone, or walk-in inquiries. Serves as the primary point of contact and main liaison for the parents/legal guardians of Hope Scholarship recipients. Partners with the State Treasurer’s Office Marketing and Financial Education division to develop a comprehensive family outreach and engagement strategy. Works with the county boards of education to help resolve public school enrollment and data quality issues for current and prospective Hope Scholarship recipients. Assists with research for reimbursement and application appeals. Prepares content for the Hope Scholarship Newsletter. Conducts presentations to families interested in the Hope Scholarship at the request of participating education service providers or other relevant organizations. Represents the Program at local conferences and meetings. Single day travel is required as well as occasional overnight stays. Serves as the back-up for the Hope Scholarship Education Service Provider Coordinator. Prepares activity reports and submit to Assistant Treasurer and Executive Director.
SUPPLEMENTAL INFORMATION
The State Treasurer’s Office provides equal opportunities to all employees and applicants for employment without regard to race, sex, color, religion, national origin, age, disability, veteran status, or any other factors made unlawful under applicable federal and state laws. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Applicants have rights under the following Federal Employment Laws: Family Medical Leave Act and Equal Employment Opportunity.To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel. Therefore, interested persons must apply directly to the hiring agency as indicated above.
Salary : $45,000 - $55,000
