Regulatory Licensing Support Specialist 1 - Alcohol Beverage Commission - Kanawha Co.

Under general supervision, at the full-performance level, this position is responsible for the following duties:

• Processing new license applications and renewal licenses for class A and class B licensed establishments, special events, non-retail businesses, and the issuing of transportation permits.  
• Obtains, reviews, evaluates, and compiles necessary data and documentation to assist management in determining licensing eligibility.
• Analyzes written and oral applicant information.  
• Provides basic guidance and information regarding licenses, permits, fees, and basic background investigation processing.
• Detects and investigates discrepancies and clarifies application information through interviews, telephone inquiries and correspondence.
• Recognizes need for a more extensive investigation and forwards to senior level staff for further research and investigation.  
• Coordinates with enforcement division to schedule initial inspections of new license applicants and to share information concerning current licensees.   
• Responsible for providing enforcement division with required forms needed for initial inspection process and documentation.  
• Compiles application/renewal packet for all applicable WVABCA license types: private clubs, private wine restaurants, wine and beer carryout establishments, transportation permits, and all other various licenses issued.  
• Exchanges information with other contacts including state and municipal agencies, attorneys, magistrates, law enforcement, various bonding agents, and the general public.  
• Maintains records of deposits for all fees and monies received.  
• Responsible for scanning and maintaining filing system in accordance with agency retention schedule.

Ideal Candidate Must:

• Be prepared to perform all work in an expeditious and efficient manner with attention to detail and according to current guidelines and directives. 
• Be able to work independently to interpret, meet deadlines, and adapt office procedures on a regular basis depending on the task at hand. 
• Have a knowledge of business etiquette, good grammar, spelling, and math skills. 
• Have the ability to prepare from scratch and dictation standard business correspondences. 
• Possess appropriate interpersonal skills and be able to communicate effectively in both written and oral form. 
• At all times maintain confidentiality.

 Ideal Candidate Will:

• Be required to effectively interact with all departments, staff, and licensees.
• Be responsible for his/her own work within the framework of desired objectives, priorities, and deadlines.

 Ideal Candidate May:

• Occasionally serve as the backup for answering the division’s multiline telephone, taking calls, and messages for staff and conveying information to callers when possible.
• Be responsible for retrieving, receiving, sorting, and distributing incoming mail.
• Be responsible for receiving and processing FOIA requests.
• Process payments.
• Perform other duties as assigned.

Click The APPLY Link To Apply Online.  

IMPORTANT: Your eligibility will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.

 

ATTENTION: Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified. If you are claiming Veterans preference, please submit "MEMBER 4" form and/or your VA Letter.

Please attach documents to the online application before submitting it. Or, you may email it to: applicantservices@wv.gov or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.

 

 Be sure to submit your application for each position of interest.  To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete a Job Interest Card from the slide-out menu located at the top left of our Job Opportunities page.

Training: High school diploma or the equivalent.
 
Experience: Two (2) years of full-time or equivalent part-time paid clerical experience.
Substitution: Successful completion of college coursework from a regionally accredited college or university may be substituted for the required experience at the rate of one (1) year of experience for thirty (30) credit hours of education.

 ***The Division of Personnel uses your complete work history to qualify you for positions. Please be as detailed as possible and list all of your past employment.***  

Preference will be given to applicants who have experience in:

• use of standard office equipment (i.e. copy machines, paper shredders, postage meter machines, label makers, etc.)
• data entry software
• Microsoft Office
• Google Workspace

Salary : $30,273 - $51,585