What are the responsibilities and job description for the Intake Specialist position at Westbrook Law Group?
Job Description
Job Description
Are you an enthusiastic and empathetic person with a passion for helping people navigate challenging times? Our bankruptcy law firm is seeking a dynamic and dependable Intake Specialist to join our team! If you have exceptional people skills, love engaging in conversations, and enjoy assisting individuals with their questions and concerns, we want to hear from you.
Compensation : 55,000 yearly
Responsibilities :
- Client Engagement : Be the first point of contact for individuals seeking our services. Demonstrate outstanding people skills in every interaction, ensuring clients feel heard, understood, and supported
- Communication : Effectively communicate information in a clear and empathetic manner. Address client inquiries and assist in gathering relevant information for case evaluation
- Problem Solving : Navigate clients through our intake process, identify key issues, and determine if our firm can help. Collaborate with the legal team to ensure seamless transitions for clients entering the firm
- Documentation : Maintain accurate and organized records of client interactions and case details. Ensure that all necessary information is gathered for the legal team's review
- Team Collaboration : Work closely with attorneys, paralegals, and support staff to streamline the intake process and contribute to a positive and client-focused work environment
Qualifications :
About Company
Salary : $55,000