What are the responsibilities and job description for the Field Service Tech 3 position at WesTech?
Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service – safely and sustainably. To achieve this mission, we recruit great people to be part of our collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services and more.
As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence and continuity make this an outstanding working environment. Our continuing success creates attractive opportunities for purpose-driven professionals to develop new skills, support vital industries, and grow their careers.
Summary
WesTech is in search of a Field Service Tech 3. Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.
Some of the work you will do:
- Startup of various complex equipment, mechanical and control system trouble shooting and training of plant personnel with independent judgement and minimal help from office personnel.
- Conduct shop inspections, installation of structural components at jobsite, erection and start-up assistance.
- Provide warranty repair and problem resolution with independent judgement and minimal help from office personnel.
- Reads and studies blueprints, schematics, manuals, and other specifications to determine installation procedures.
- Installs or oversees installation of equipment according to manufacturer's specifications.
- Travel approximately 80% of the time, 90% being domestic, 10% being international, often occasionally on weekends and holidays.
- Advanced abilities to use electrical and hand tools.
- Increased ability to provide classroom training and some mentoring to operators and customers with mechanical, safety and maintenance recommendations of WesTech equipment and limited process knowledge for instruction.
- Safety sensitive position and must comply with all safety regulations of the company, customer and OSHA. May be required by customer to provide a negative drug test result before onsite entry.
- Other duties as assigned or requested.
Here are the skills that you need:
- Education: High School graduate or equivalent.
- At least 8-15 years’ experience in related fields.
- Ability to resolve complex electric/motor/VFD trouble shooting.
- Knowledge and physical skill to use a wide variety of power tools used in metal fabrication (especially welding and cutting), hand-held tools, and diagnostic and measuring devices to inspect, build and repair equipment.
- Advanced experience in fabrication, welding and inspection
- Moderate process knowledge in application of chemistry, biology, or other related water treatment processes.
- Ability to read and understand engineering detail drawings.
- Excellent communication and customer service skills.
- Excellent grammar, writing and proofreading skills.
- Organizational and time management skills.
- Minimum of 21 years of age, valid driver's license and Acceptable Motor Vehicle Record
- Ability to travel to client sites.
Here are the skills and qualifications that will set you apart:
- Two-year degree in a mechanical trade program, programming or electrical/journeyman, plumbing or related hands-on experience in these trades or skill sets.
- Moderate experience with servicing of equipment similar in nature to WesTech equipment.
- Experience in programming (PLC and HMI).
- Completion of a 10-hour OSHA construction.
Physical Requirements:
- Must be able to work at desk computer/phone system.
- Some lifting may be involved (up to 50 lbs.)
- May be required to be clean shaved for proper respiratory equipment.
Benefits and perks we offer:
- Competitive salary and performance-based annual bonuses
- Dollar for dollar 401K match of 6%
- Flexible work hours, hybrid schedules with remote work options
- Comprehensive health and wellness benefits package
- Company HSA contribution, Paid Parental Leave, Employee Assistance Program
- Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability
- PTO plan and Paid Holidays
- Tuition Reimbursement
- Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!
WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
