What are the responsibilities and job description for the Events & Membership Manager position at Western Arts Alliance?
Job Description
Job Description
Your job is to inspire higher levels of member engagement with an integrated engagement strategy that leads to growth in membership and attendance at our signature WAA Annual Conference. You have an integral role in WAA’s mission to serve a thriving performing arts community in the West. You will be a highly visible member of the team who interacts daily with our members and other leaders in our community, helping to cultivate an increasing commitment to WAA through sponsorships and partnerships. As part of the management team, you will partner with the WAA Executive Director to translate our vision into action and foster an adaptive and creative working environment that promotes productivity, innovation, sense of accomplishment and joy among our colleagues and volunteers.
APPLY
To be considered, please submit a resume and cover letter that describes your interest in WAA and the position, how your experience qualifies you for the position, and how this work aligns to your personal and / or professional goals.
Position Level and Title
Level 4 : Events and Membership Manager.
Classification
Exempt, Salary.
Reports to
Executive Director.
Supervisory Responsibility
This position supervises two fulltime staff, the Communications Coordinator and Membership Coordinator, as well as a contracted production team consisting of a Conference Producer and Showcase Producer.
Physical Demands
Predominantly operates in an office or home office environment with frequent periods of time spent in various public venues to operate events. While performing the duties of this job, the employee is regularly required to talk or hear as well as stand, walk, climb stairs, use hands to handle or feel, and reach with hands and arms. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.
Travel
Frequent travel is required.
ESSENTIAL FUNCTIONS
As the chief architect of the member experience, you will work with your colleagues and designated committees to develop and executive an integrated events and membership strategy that places the Annual Conference within a broader member journey. Your day-to-day work will be to connect with our members to understand their artistic and public service goals, collaborate with WAA committees to develop strategies that meet their needs, create and execute plans for memorable events and member programs that facilitate growth, coach WAA staff and contractors to achieve goals and provide exceptional member services, evaluate and report the impact of our events and member programs, and determine areas for continuous improvement that aligns with WAA’s strategic plan.
JOB DUTIES
Event Management
- As the expert event planner on the team, ensure an exceptional attendee experience across all WAA events and programs that and reinforce our values and brand.
- Plan and implement at least eight (8) annual in-person events for members and prospects including the signature Annual Conference, Annual Member Meeting, Member Meetups, and WAA Awards.
- Contribute to other WAA program events such as PAD Trade Missions and The WAA Institute by providing event planning expertise and logistical support when needed.
- Develop operational plans, budgets, and processes to monitor expenses and production timelines as well as maintain accurate records.
- Identify, prospect, solicit and secure event partners and sponsors.
- Meet agreed upon fundraising goals for each event and ensure that partners and sponsors receive all elements of their sponsorship packages.
- Provide day-to-day administration of events and programs, including supervising the events and membership team, updating information in Member365, vendor monitoring and coordination, registration tracking and check-in processes, and issue resolution as needed.
- Promote events through digital, industry and local networks, and work with the Communications Coordinator to update WAA communications channels with relevant and fresh content.
Membership Management
Administration / Other Duties as Assigned
WHY WAA?
Western Arts Alliance (WAA) is a membership association of performing arts professionals in the Western states and provinces. Our mission is to serve a thriving performing arts community in the West. Since 1967, WAA has helped generations of artists, artist managers, presenters, and other performing arts professionals realize their artistic and public service goals through convening, leadership and professional development, market development, and fieldwide equity initiatives.
The Workplace
WAA has a hybrid workplace with a physical coworking space in Portland, OR, and digital infrastructure that supports remote working that includes Outlook for email, Egnyte for cloud file storage, Microsoft Teams to facilitate internal collaboration, and Member365 for client management and committee work. Employees have the choice to work remotely if approved by their supervisor. However, this individual will be required to work in-person at the Annual Conference and other events, as well as be present at quarterly in-person staff retreats and in-person board meetings when scheduled.
Compensation and Opportunity
The WAA Merit Pay Program promotes pay equity, which means WAA will fairly compensate employees for their work. Under the Merit Pay Program, this position is a Level 4 which is the beginning of the Management Series (Levels 4-6) within WAA’s Job Architecture. The Job Architecture is made up of 8 Levels and describes the difference between job descriptions and duties from entry-level to executive, as well as lays out the pathways for career growth and increased compensation. WAA will consider merit increases based on performance. In addition to growth, this position presents the opportunity to network with leading performing arts professionals and leaders throughout the West.
Benefits Summary
WAA offers comprehensive health (medical, dental, vision, and massage) and disability insurance covered at 100 percent following a 30-day waiting period. A Paid Time Off (PTO) program includes 12 recognized holidays and 15 days of vacation days per year that becomes available after a six-month probationary period. Sick time is accrued at the rate of one full day (8 hours) per month. WAA offers a Leave Program that consists of up to three days of paid Bereavement Leave, up to two weeks paid leave for Jury Duty, unpaid Military Leave, and unpaid Family Leave of up to 12 weeks. A retirement benefit that is equal to 9% of your annual salary becomes available after a successful six-month probationary period.
MINIMUM QUALIFICATIONS
Position Competencies
To perform the job successfully, an individual should demonstrate the following competencies :
Not sure you meet our qualifications? Research shows that men apply for jobs when they fulfill an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend only to apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply.