Principal CRMERP Architect

Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIESLead the strategy, planning, and design of an end-state blueprint for CRM ERP system architecture, and the sequence of steps to get there.Identify the most promising areas in which to retire technical debt, modernize the technical stack, integrate more scalably, improve capability more quickly.Guide teams responsible for applications, integration, reporting & analytics on how to simplify their landscape, reduce complexity and total cost of ownership, and increase agility to meet / exceed the business and financial goals of clients, and the company.Serve as a primary escalation point for enterprise architecture, providing expert advice and solutions to complex issues.Guide teams in translating new business strategies into integrated, end-to-end technology solutions.Design and chair architectural review milestones within the software development lifecycle.Design architectural frameworks, standards, methods, and train colleagues to utilize them while solutioning.Engage business & technical leaders to secure broad commitment to adopting the to-be end-state blueprint, and methods to get there.Break down barriers of silo’d thinking and local optimization of a single department or function, in favor of global, cross-functional, company-wide optimization.Qualifications : REQUIREDMaster's degree in Computer Science, Information Systems, or a related engineering field.15 years of experience simplifying CRM ERP boundary system landscapes, preference for candidates with Salesforce, and Oracle Cloud ERP experience.15 years of experience with end-to-end business processes, spanning engage market & customer, lead-to-order, order-to-cash, offer-to-plan, plan-to-fulfill, record-to-report, source-to-pay, and contact-to-resolution.10 years of experience using visual artifacts to document and convey the intent of an enterprise architecture.Demonstrated ability in strategic planning, governance, and change management within complex ERP landscapes.Proven track record of managing large-scale ERP migration projects.Ability to navigate uncertainty, drive outcomes in fluid situations.Demonstrated ability in information security, data management, and regulatory compliance.10 years of experience with cloud-hosted applications, on-premises, and knowledge of the pros / cons between them.10 years of experience with middleware, EDI, OIC, SOA, API, and knowledge of the pros / cons between them.Additional InformationWestern Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion, sex, gender, age, national origin, sexual orientation, medical condition, marital status, physical or mental disability, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request.Based on our experience, we anticipate that the application deadline will be 01 / 14 / 2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline.Compensation & Benefits DetailsAn employee’s pay position within the salary range may be based on several factors including but not limited to relevant education, qualifications, certifications, and experience.The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical / dental / vision insurance; life, accident, and disability insurance; and more.#J-18808-Ljbffr