What are the responsibilities and job description for the Wafer Manufacturing IT System Administration Technician position at Western Digital?

Job Description

Western Digital needs highly skilled IT Systems Administrator with domain knowledge in manufacturing automated equipment systems support and tool-host communications through SECS / GEM Protocol. Candidate should have broad IT knowledge with Microsoft Domain Administration, Windows / Linux / Apple O / S, Network protocols, Storage Architecture, IT-Security and Firewall principles.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Position will support two USA manufacturing sites that make Hard Disk Drive components. One Factory is in Fremont CA, and the other is in South San Jose. Both Factories are rated as Class 100 Cleanroom and operates 24x7 with minimal interruption. Base of IT operations is at the Fremont site, but employee may need to work at the Great Oaks South San Jose location intermittently.
Job is on-site work only with occasional remote work during emergencies. Position pays hourly with a set weekly schedule tuned to optimize manufacturing coverage. Position will liaison with applications development team for problems that require code changes.
Position will require working in the Cleanroom and follow Cleanroom Protocol.

Other IT Job responsibilities include :

Collaborate with Western Digital's Global desktop support group

Collaborate with the IT asset management group

Manage Laptop and Workstation Inventory

Update CMDB asset database in ServiceNow

Order IT consumables

Work with Leadership Team to create weekly and quarterly reports

Attend Morning and Afternoon Manufacturing Operations Status meetings (when asked)

Qualifications : Qualifications

2 Year Technical Education Degree or 5 Years of IT Administrative support (preferably with manufacturing operations and process workflow experience and background).

Strong O / S Skills are a must along with extensive network communications troubleshooting skills.

Ability to prioritize work and effectively communicate with manufacturing leadership under demanding conditions is critical, along with being a self-starter.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 05-05-2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this

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Compensation & Benefits Details

An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.

The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.

If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.

You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance. Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.

We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical / dental / vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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