What are the responsibilities and job description for the Birch Hills Golf Course - Server position at Western Golf Properties LLC?
Description
Birch Hill Golf Course - Server
Summary
We are looking for a motivated team member to join our team. Responsible for the ultimate guest service by providing a warm welcoming atmosphere.
Essential Duties and Responsibilities:
- Report to work for scheduled shifts on time
- Be in complete and proper uniform before entering any guest area
- Maintain proper grooming habits
- Responsible for clocking in and out, having first checked with management that it’s OK to leave
- Know your scheduled working hours
- Attend all required meetings and seminars as scheduled
- Read all information on the employee bulletin board
- Responsible for updating ‘86’ and shortage lists
- Keep work area neat and clean
- Know all menu ingredients, including daily specials
- Know all wines, including wines by the glass and their decorations
- Know all drink specials, including ingredients, descriptions, proper glassware, and appropriate garnishes
- Know all dessert specials and descriptions
- Maintain a positive, high energy attitude with guests and fellow employees at all times
- Complete all side work as directed
- Keep all beverages completely stocked: alert management to any shortages
- Know proper use of the POS computer system
- Maintain high standards of sanitation and safety at all times
- Be aware of table and position numbers
- Know proper procedures for handling a House Charge, Member Charge, Credit Card Charge and or Reciprocal Charge
- Know proper procedure for processing gift cards
- Take food and/or drinks from the port in the proper manner (i.e. spindling checks, crossing off items as they are taken, proper garnishes)
- Know how to take “To-Go” Orders (Walk-In and Phone)
- Serve customers promptly and with positive attitude
- Ensure items are all rung on the customer checks as they receive them
- Use team work at all times
- Communicate any complaints to management
- Remain in your station unless management has been notified
- Follow all house or company polices, systems, controls, and procedures
- Be gracious, pleasant and thoughtful
- Know all telephone answering procedures and reservation procedures
- Check Side Work Board for items to be completed
- All other duties-assigned by manager
- Check with manager before leaving
Requirements
- Should have experience in operating POS (Point of Sale) software; experience with IBS, EZLinks
- Must be able to stand, sit, or walk for an extended period of time; move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Working knowledge of Microsoft office products including EXCEL
- 1 years experience in the restaurant industry
- High School Diploma or GED required
Please click on the link below for company information.
https://wgolfp.com/welcome-to-birch-hills/
Level Entry
Job Location: USA-CA-Brea
Education Level: High School Diploma or GED
Job Shift: Part Time
Salary Range: Starting $15.50 Hourly
Work authorization required
Salary : $16
