Villa Resident Coordinator

Job Overview Western Home Communities is seeking a compassionate, highly organized Villa Resident Coordinator to help foster a welcoming, engaging, and well-supported living environment for our residents. This dynamic role blends event planning, and meaningful relationship-building to ensure that every resident feels at home and connected. If you’re passionate about community, thrive in a collaborative environment, and are willing to go the extra mile for others, we’d love to meet you. Schedule: Full-time, Monday-Friday, 8:00am- 4:30pm (Evenings, weekends, and holidays, as needed) This role also involves transporting residents to and from events and outings. Preference will be given to those who currently hold a CDL license, Chauffeurs endorsement required within 6 months of hire. Villas at Western Home Communities: These villas offer a close-knit community of like-minded individuals, providing homeownership without the hassles of maintenance. Residents enjoy amenities such as lawn care, snow removal, and home maintenance, allowing them to focus on an active and fulfilling lifestyle. The community also offers a variety of activities, including walks, day trips, out-of-state vacations, sporting events, bike rides, and block parties, fostering a vibrant and engaging environment for all residents. What you’ll do as a Villa Resident Coordinator:  Plan and Coordinate Resident Programs: Design and implement engaging activities and events to promote resident involvement. Foster a Welcoming Community: Serve as a liaison to new residents by completing orientation, facilitating introductions, and ensuring a smooth transition into the community. Coordinate Daily Household Functions: Ensure guest rooms, lounges, and supply areas are maintained and well-stocked; input related charges into the billing system. Provide Emotional and Social Support: Promote compassionate service and offer support to residents facing emotional, psychological, or transitional challenges. Maintain Accurate Resident Records: Update census data, input transportation and billing charges, and maintain accurate information in resident portals. Lead Event Execution: Prepare, shop, cook, and execute meals or refreshments for various resident and community events. Promote Safety and Responsiveness: Respond promptly to safety calls and ensure emergency protocols are followed. Serve as a Communication Hub: Relay information clearly between residents, families, staff, and departments; prepare memos and ensure timely distribution. Collaborate Cross-Functionally: Work with other departments and fellow coordinators to share resources and coordinate multi-departmental initiatives. Represent WHC with Integrity: Serve as an advocate for residents and represent Western Home Communities with professionalism and servant leadership, both internally and externally. Requirements of a Villa Resident Coordinator:  (Required) Must have a good driving record and maintain a valid Iowa driver's license (Required) Chauffeurs endorsement within 6 months of hire. (Preferred) CDL (Commercial Driver’s License)  Comfortable operating a passenger bus; must be willing to drive/assist the community bus for scheduled outings  CPR certified or willing to achieve. Must be able to read, write and speak fluent English. Highly motivated and self directed. Organized, patient and flexible Benefits of a Villa Resident Coordinator:  Health, Dental, and Vision Insurance Jorgensen Plaza Gym Membership with Wellness Reimbursement Flexible Paid Time Off (PTO) 401(k) with Employer Match Tuition Reimbursement Employee Assistance Program And much more! If you, or someone you know, would be a good fit for this opportunity within Western Home Communities- we would love to talk!  Western Home Communities is a continuing care retirement community (CCRC). That means we offer residential living for seniors at every stage of health, activity and independence, from those who need no assistance, to others who require round-the-clock nursing care. This is often referred to as the continuum of care. Mission Statement: Western Home Communities is a charitable Christian Service Organization that assertively creates fulfilling lifestyles for those we serve, their families, and our employees.   The ideal candidate for this position supports the Western Home Communities' values of people first, servant spirit, innovation, and financial integrity. We offer an array of living options, care, and services for the well-being of our clients. Join our team to make a difference in the lives of those we serve!     #WHC25