What are the responsibilities and job description for the Construction Front Desk Receptionist/Dispatcher position at Western Mechanical Heating and A/C?
PLEASE APPLY IN PERSON 3301 GIRARD BLVD NE
Clerical:
- Receiving visitors at the front desk.
- Answering screening and forwarding incoming phone calls.
- Receiving daily mail
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e,g. pens, forms)
- Order front office supplies and keep inventory stocked
- Update calendars and schedule meetings/appointments
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
- Record and keep track of purchase order numbers.
- Enter purchase orders daily.
- Receive shipping tickets daily.
- File Daily
- Closeout/continue calls daily.
- Coordinating with shop managers estimated arrival times of parts or equipment for rescheduling with customers.
Dispatching Duties:
- Obtain customer information
- Create schedule
- Dispatch technicians
- Communicate arrival times with customers.
- Create, print and fill customer invoices for service calls/job #’s
- File all correspondence daily
- Keep track of technicians schedules
- Job Costing
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Location:
- One location
Work Remotely
- No
Qualifications
- Computer skills
- Customer service experience
- Administrative background
- Proficient in phone etiquette
- Strong organizational abilities
- Typing proficiency
- Data entry skills
- Calendar management expertise
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20