What are the responsibilities and job description for the Information Technology Support Specialist 4112024 position at Western Pennsylvania School for the Deaf?
Programs of the Western Pennsylvania School for the Deaf
POSITION TITLE:
Information Technology (IT) Support Specialist (7:30 AM – 3:30 PM M-TH; 7:30 AM – 3:00 PM F)
REPORTS TO:
Supervisor of Information Technology
LOCATION:
Western Pennsylvania School for the Deaf
300 E Swissvale Ave
Pittsburgh, PA 15218
POSITION OPENING:
ASAP
JOB
DESCRIPTION:
This is a full-time, technical position. Responsibilities include:
Completing requests for computer assistance, repairs, training, etc
Resolving all issues co-workers have with their IT systems and software
Educating co-workers about network security and best practices for computer usage
Installing new software and hardware components
Assist with managing the Google environment
Assisting with network administration tasks
Assisting data storage is safe and secure
Supporting the day-to-day operations of our computer network
Occasional travel to support remote campuses
MINIMUM
*_QUALIFICATIONS:
_*
Minimum of an Associate’s Degree or equivalent certification in an Information Technology (IT) related discipline.
Bachelor’s Degree in IT-related discipline is preferred. Must be able to perform basic troubleshooting tasks in both MAC,
PC, and Chromebook platforms, and be skilled in completing repairs and maintenance service to computer and other
technology equipment. Must have a working knowledge of Windows environment. Must have a working knowledge in
hardware and software maintenance, Active Directory, and Group Policy Objects. Some knowledge in networking
concepts such as VLANs, subnetting, firewall and content filter management is preferred. A valid driver’s license is
required.
SIGNING REQUIREMENTS:
The Sign Language Proficiency Interview for the position is “Intermediate.” The minimum level accepted at
hire is “No Functional Skills.”
*_CLEARANCES REQUIRED:
_*
PA Criminal Background, PA Child Abuse, and FBI Clearance required.
APPLICATION
PROCEDURE:
Send letter of application and resume to:
Lauren Hayes
Director of Human Resources
Western Pennsylvania School for the Deaf
300 East Swissvale Avenue
Pittsburgh, Pennsylvania 15218
lhayes@wpsd.org
It is the policy of the Western Pennsylvania School for the Deaf not to discriminate in is programs, education, employment and all
other activities on the basis of race, color, national origin, ancestry, sex, age, creed, religion, disability, gender identification or
sexual orientation. Any complaints of discrimination should be directed to the Director of Human Resources.
Job Type: Full-time
