What are the responsibilities and job description for the Call Center Inside Sales Specialist position at Western Pest Services?
Western Pest Services & Waltham Pest Services are premier providers of pest control solutions. We protect more than just homes and business in our area. The homeowners know us as the local brand to get the job done and businesses know us as the local brand that will protect their brand. Getting the job done with great services is what we are all about. Internally, we work to keep our work family safe, to provide them with the tools to help them grown, and to keep it fun.
We are currently seeking a Call Center Inside Sales Specialist. This position would be located onsite at our Parsippany, NJ office.
Western & Waltham Offer…
- Competitive Compensation & Uncapped Commission/Bonus Plan!
- Comprehensive benefit package: medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!
- Paid Time Off (Holiday/Vacation/Sick)
- Award-winning Company Paid Training!
- Opportunities for Growth, Development, and Advancement
- Awards and recognition
Responsibilities
Our Call Center Specialist are responsible for proactively engaging with prospective customers; both inbound and outbound, to evaluate their current pest situation and assist in defining the appropriate plan of integrated pest management services. To support our customers and field locations, we have relocated our full-service inside sales center to Parsippany that will operate as a dedicated team to increase inbound outbound sales, web sales, lost lead sales, and enhance the customer service experience.
What You’ll Be Doing:
- Closing new business through inside sales to achieve budgeted goals
- Receiving inbound and making outbound sales calls to prospective customers/clients
- Presenting, proposing and selling the appropriate scope of pest management services
- Helping region/branch offices meet budget goals by setting appointments for all outside sales inspectors
- Scheduling client appointments for service
- Initiating outbound telemarketing calls to obtain new business appointments for our sales team
- Providing backup administrative support to local branches and assisting with special account adjustments
Qualifications
What We’re Looking For:
If you are aggressive, self-driven and enjoy a busy environment where you can utilize your excellent communication skills and inside sales experience, WE HAVE THE CAREER FOR YOU!!!
Requirements:
- High school degree or equivalent, Associates strongly preferred
- Strong organizational skills, attention to detail and ability to multitask
- Excellent phone etiquette and highly professional verbal, written and interpersonal communication skills
- Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
- Knowledge of customer service principles and best practices
- Excellent written and verbal communication
- Ability to work in a high volume, fast paced environment
- Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers
- We require successful completion of background check and drug screen
- Must be 18 years of age
Salary Range (including commission): $50,000.00 - $75,000.00 per year (can exceed)
Want to learn more about working here at Western Pest Services? Click Here!
Western Pest Services & Waltham Pest Serives are Equal Opportunity Employers/Protected Veterans/Individuals with Disabilities
Salary : $75,000
