Receptionist

Western Sierra Medical Clinic is an engaging, enthusiastic, mission driven organization dedicated to providing high-quality primary care to all members of our community. This includes the delivery of evidence-based preventative care, chronic disease management, and addressing urgent care needs as indicated for our pediatric and adult patient population.

GENERAL STATEMENT OF DUTIES

Greets, instructs, directs and schedules patients and visitors. Will serve as liaison between patient and medical support staff. Responsible for all financial transactions and computer input within the practice management system.

GENERAL DUTIES

(This list may not include all of the duties assigned.)

• Greet patients and notify appropriate personnel of patients’ arrival
• Verify insurance and demographics with patient and collect any co-pay or balance due.
• Assist with checkout
• Run eligibility for upcoming appointments and complete confirmation calls within two days of the schedule appointment.
• Answer patient questions and concerns regarding billing. If unable to, call billing office.
• Schedule follow-up appointments:
• Obtain and or update patient demographic information in system.
• Verify insurance eligibility and complete confirmation calls daily.
• Assist patients with demographic paperwork.
• Collect and post payments according to patient accounts for co-pays and cash payments.
• Answer phones take and follow-up on messages, route to appropriate personnel.