Western Tidewater Community Service Board welcomes you to join our team!

At WTCSB our mission is to provide a coordinated system of quality recovery-oriented care in Mental Health, Intellectual Disability, and Substance Abuse Services to the citizens of the cities of Franklin and Suffolk and the counties of Isle of Wight and Southampton. We continually strive to value staff, support diversity, and promote excellence and personal choice in the provision of consumer care.

Job Posting: Full -Time -Community Engagement Coordinator

Overview:

·       Bridging the gap between our agency and community members.

·       Responsible for educating community members about our agency's services, addressing the needs of individuals in crisis, and facilitating their transportation to our Crisis Receiving Center (CRC).

·       Maintaining documentation in accordance with state and federal regulations and agency policy.

Key Responsibilities:

·       Community Outreach: Actively engage with community members, organizations, and stakeholders to promote awareness of our agency's services and resources.

·       Education and Training: Conduct informational sessions, workshops, and community presentations to educate groups about available services, specifically targeting those at risk or in crisis.

·       Crisis Intervention: Respond to individuals in crisis, providing immediate support, assessment, and empathy; deploy crisis intervention techniques as needed.

·       Transportation Services: Coordinate and provide safe transportation for individuals in crisis to the crisis receiving center, ensuring their safety and comfort during transport.

·       Collaboration: Work closely with local agencies, schools, and community organizations to build partnerships that enhance service delivery and resource accessibility.

·       Data Collection & Reporting: Maintain records of community interactions, feedback, and outcomes to assess the impact of engagement efforts and provide recommendations for improvement.

·       Continuous Learning: Stay updated on relevant community issues, service trends, and best practices in crisis intervention and community engagement.

·       Attending weekend community events

·       Willing to work rotating weekends and evenings as needed

Qualifications:

·       Bachelor’s degree in social work, public health, communications, or a related field; relevant experience may be considered in lieu of a degree.

·       Experience in community outreach, crisis intervention, or social services preferred.

·       Excellent communication and interpersonal skills, with the ability to connect with diverse populations.

·       Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities.

·       Ability to work independently and as part of a team.

·       Valid driver’s license with a reliable vehicle for transportation purposes.

·       Commitment to fostering an inclusive and supportive environment for all community members.

Benefits:

·       Competitive salary and benefits package.

·       Professional development opportunities.

·       Supportive and collaborative work environment.

·       Opportunities for clinical supervision and training.

·       Tuition discount-South University

·       Aflac

·       Working Advantage – shopping discount

To Apply:

Submit a cover letter and resume via Indeed, or on our job board at www.wtcsb.org.   ONLY THOSE APPLICANTS SELECTED FOR AN INTERVIEW WILL BE CONTACTED. WTCSB is a drug, alcohol & smoke free workplace.  Visit our website, www.wtcsb.org for more information.

WTCSB is an equal opportunity employer