What are the responsibilities and job description for the Surgery Scheduler position at Western Vascular Institute?
Surgery Scheduler
JOB DESCRIPTION
Western Vascular Institute is looking for a Full-Time Surgery Scheduler to join our busy Vascular Clinic!
We are looking for a hardworking and positive individual. As a Surgery Scheduler you must have the ability to multi-task in a fast-paced environment, to work closely with other individuals requiring the ability to work as a team. As a Surgical Scheduler you will be responsible for scheduling surgeries for assigned physician(s). Which are to include coordinating surgical procedures with multiple hospitals and surgical suits, scheduling and obtaining pre-operative testing, writing, and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to providing accurate, timely, and responsive paperwork.
ESSENTIAL FUNCTIONS - PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Coordinates and schedules surgeries (In Office and Hospitals), which include pre-op, intra-op and post-op appointments as designated by physicians.
- Interacts with patients, physicians, and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information.
- Demonstrates courtesy and helpfulness toward patients and their families.
- Coordinates processes and routes all paperwork as required to meet physician and facility requirements to the patients and outside facilitates.
- Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
- Establish and maintain effective working relationships with physicians, staff, and management.
- Books surgeries based on physician volume maintaining appropriate standard turn-around times.
- Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
- Order and discontinue medications based on physician’s protocol for ordered surgery
- Coordinate surgical assist and anesthesia when necessary
- Verify insurance eligibility and obtain authorization for procedures prior to surgery
- Calculate and collect patient copays and coinsurance based on insurance benefits
QUALIFICATIONS AND SKILLS:
- High school diploma or GED required
- 1 years surgery scheduling or related experience. Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers.
- Strong knowledge of clinical / medical practice operations, procedures, terminology, and administrative procedures.
- Must be flexible and can multi task.
- Proficient in computers and relevant software applications and practice management technology.
- Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
- Possession of strong problem-solving skills and sound judgment.
- Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
- Ability to be proactive and take initiative.
- Exhibit high level of quality through attention to detail and monitoring of work.
- Possession of strong organizational skills.
- Excellent verbal and written communication, as well as, exceptional interpersonal communication skills.
- Ability to work independently on assigned tasks as well as to accept direction on given assignments.
- Deals with confidential information and/or issues using discretion and judgment.
BENEFITS:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off & Paid Sick Time
- Vision insurance
Compensation will be dependent on experience and should be discussed during the interviewing process.
We are willing to train a candidate who possess the most dynamic personality and willingness to learn. We are looking for a long-term employee; someone who is a true team player and wants to work and be a part of our exceptional team.
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