Client Service Representative

Kierland Animal Clinic is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time or part-time position, with a 4 / 10 schedule and availability needed Monday-Friday.

Full-time benefits and compensation :

• Compensation : $16-19 / hour, based on experience and skillset
• Health package : Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options

Minimum qualifications and skillset :

Managing phone lines

Get to Kierland Animal Clinic :

We are a busy, multi-doctor practice offering the highest quality of medicine and care to all our patients. Our dedicated staff is highly trained and dedicated to making sure pets and their humans receive the care and compassion they deserve. We place a high value on our partnerships with local animal shelters and assist community pet stores as well. At Kierland, we also promote a strong sense of teamwork and work hard to ensure our hospital is a space where everybody is encouraged to be themselves.

If you think you'd make a great addition to our hospital team, APPLY TODAY! We look forward to hearing from you!

Salary : $16 - $19