What are the responsibilities and job description for the Client Service Representative position at Western Veterinary Partners?
Petsvet Animal Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4 / 10 schedule and availability needed Monday, Tuesday, Thursday and Friday.
Full-time benefits and compensation :
- Compensation : $17-19 / hour, based on experience and skillset
- Health package : Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
Minimum qualifications and skillset :
Client service and communication
Get to know us :
PetsVet Animal Hospital is committed to the highest quality medicine and has an enjoyable work environment with excellent leadership and skilled support staff. We strive to meet the needs of our long-time, committed clientele and we accommodate walk-ins throughout the day in addition to our scheduled appointments. This, in combination with our wide range of services means no two days will look alike! We are a multi-doctor team, practice Western and holistic medicine, and provide services to small animals and exotic pets. We have 2 surgical monitoring units, 2 wet tables, digital radiology, cold laser, endoscope, ultrasound, and IDEXX in-house blood machines. At PetsVet, our team goes above and beyond for our clients, upholds high standards of integrity, and is committed to providing outstanding service to the Surprise community.
APPLY TODAY to contribute your skills and passion to our mission of promoting the health and well-being of pets in our community.
Salary : $17 - $19
