What are the responsibilities and job description for the Veterinary Receptionist - Oakwood Veterinary Hospital position at Western Veterinary Partners?
Oakwood Veterinary Hospital is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 5-8s schedule and availability needed Monday-Saturday.
Full-time benefits and compensation:
- Compensation: $16-19/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Pet Care Discounts
Required qualifications and skillset:
- 1-3 years of client service experience
- Previous veterinary experience is a plus
- Proficiency in the following skills:
- Multitasking
- Fast-paced environment
- Teamwork
- Enjoys client interaction!
Oakwood Veterinary Hospital is proud of the over 40 years of service we have provided the Traverse City area. We provide leading edge preventive medicine, routine dentistry, oral surgery, general surgery and referral orthopedic and soft tissue surgery. Our hospital boasts some of the most advanced in-house laboratory equipment on the market for fast and accurate testing results. We are one of the few veterinary practices in Northern Michigan with this technology. Another major portion of our hospital services is providing referral services to local veterinary hospitals for complex orthopedic, soft tissue, or oral surgical procedures as well as chemotherapy.
If you are looking for a team that practices great medicine, has a positive culture, and even a sense of humor, APPLY TODAY!
Salary : $16 - $19
