What are the responsibilities and job description for the Veterinary Receptionist position at Western Veterinary Partners?
Dallas Animal Clinic is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday - Friday with rotating weekends.
Full-time Benefits And Compensation
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday - Friday with rotating weekends.
Full-time Benefits And Compensation
- Compensation: $15.50 - 18/hour, based on experience and skill set
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off
- Personal pet discount
- Uniform allowance
- 1 years of client service experience
- Previous veterinary experience is highly desired
- Proficiency in the following skills:
- Client communication
- Scheduling appointments
- Checking in/out
- Managing multiple phone lines
- Financial transactions
Salary : $16 - $18