CL Product Manager

Job Title: Commercial Lines Product Manager
Employee Status: Regular
Schedule: Full-time 
Location: Hybrid - defined as three days in office if residence is within 50 miles of Westfield Center, OH or Remote - if residence is over 50 miles from Westfield Center, OH

About Us:
You’re ready to make your mark where people care about each other. Where your work is meaningful. And where your unique perspectives are welcome. Think about joining Westfield, a company focused on what’s most important – the people behind our policies.  

Westfield was founded in 1848 by a small group of hard-working farmers who believed in the promise of the future and the power of the individual. Today, as one of the nation’s leading property and casualty (P&C) companies, we remain true to their vision and are dedicated to making a positive difference in our customers’ lives.

The Commercial Lines (CL) Product Manager will have Profit and Loss (P/L) accountability for Auto and General Liability product line(s). This position will report to the Commercial Lines Product Management Leader and work in close partnership with other functional areas to drive product strategy across the organization.

Responsibilities :

•  Responsible for P/L accountability for a specific Commercial Lines product line(s) and/or geographic P/L accountability for all Commercial Lines product lines across assigned states.
• Achieves underwriting profit and growth objectives through product, pricing, underwriting, and other actions in close partnership with cross-functional team members.
• Works with the CL product management team and key stakeholders to develop a multi-year customer-centric product strategy for assigned product(s)/state(s).
• Communicates the product vision and value proposition to the distribution organization so that the product is properly positioned to customers and agents.
• Aggressively monitors countrywide growth/mix/loss results (and across product lines for assigned states) to ensure early identification, diagnosis and response to changing trends.
• Acquires market and competitive intelligence and develops knowledge of emerging trends to effectively compete in a rapidly changing environment and shares that knowledge with the organization.
• Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities, risk appetite expansion, and innovative product enhancements.
• Effectively communicates product and process changes to underwriting/distribution teams and other stakeholders across the company.
• Reports P/L and growth performance results of assigned product(s) to key stakeholders.
• As applicable, develops project plans and manages tasks across functional groups to ensure high quality deliverables.
• Ensures product decisions and processes are in alignment with company policies and meet all legal and regulatory requirements.

Qualifications: 

• 5 years of P&C industry experience.
• 3 years of experience in product management, actuarial, and/or analytical positions.
• Strong analytical skills to make timely, appropriate decisions and recommendations after reviewing all relevant information.
• Strong leadership acumen.
• Experience analyzing problems and developing strategies for resolution.
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
• Ability to collaborate with cross-functional team (at all levels of the organization) to achieve desired results.
• Creativity in resolving unique and challenging business problems.
• Entrepreneurial spirit and the ability to plan and execute independently.
• Experience working within an Agile environment.
• Bachelor’s degree OR commensurate experience.
• Physical  essential functions: ability to work 40 hours in an office environment (sitting, standing, on a computer, etc.), operate office related technology (computer, phone, etc.), travel as required.

Westfield offers a Total Rewards program that focuses on compensation, benefits and wellness, and includes perks like 401(k), pension plan, annual incentive, education reimbursement, flex-time, onsite fitness center or gym reimbursement and casual dress. Work/life balance, recognition, and learning and career development are all part of a rewarding career with Westfield. 

Learn more about current opportunities at www.westfieldinsurance.com/careers.

We are an equal opportunity employer/minority/female/disability/protected veteran.

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