What are the responsibilities and job description for the Disaster Recovery Professional position at Westfield Insurance?
Job Summary
The Business Continuity Professional is a key member of the IT Service Management team, responsible for supporting the Disaster Recovery Function. This role ensures rapid recovery from disruptions caused by natural or man-made disasters. The professional collaborates with all organizational units to perform business impact analyses, understanding the potential consequences of disruptions to various business functions.
Job Responsibilities
- Collaborate with stakeholders to create comprehensive disaster recovery plans tailored to the organization's needs. These plans outline procedures for business continuity, data recovery, and the restoration of critical functions following a disaster
- Manages and monitors the resolution of deficiencies identified during disaster recovery tests or implementation and assists in testing business-critical processes systems, applications, and data recovery plans.
- Supports a comprehensive Disaster Recovery Program, bolsters program value, and expands current capabilities.
- Designs, implements and maintains an annual exercise/testing schedule that reports and captures actual timelines of events, identifying gaps in recovery, and opportunities for improvement.
- Documents all disaster recovery activities and creates detailed reports to track progress and identify areas for improvement
- Trains staff on disaster recovery procedures and protocols and facilitates exercise testing.
- Coordinates recovery efforts after a disaster has occurred to minimize downtime and data loss.
- Keeps current with the latest industry trends and advancements in the field of disaster recovery to ensure the organization is using the most effective strategies. Conducts thorough risk assessments to identify potential vulnerabilities and assess the impact of various disasters on the organization
Job Qualifications
- 3-5 years of experience in Disaster Recovery or a related field.
- Bachelor’s degree in business or a related field and/or commensurate work experience. Applicants must be currently authorized to work in the United States on a full-time basis.
Location
Hybrid defined as three or more days per week in the office.
Behavioral Competencies
- Collaborates
- Communicates Effectively
- Customer Focus
- Decision Quality Nimble Learning
Technical Skills
- Incident Resolution and Trend Analysis
- Business Analysis
- Business Continuity
- Business Strategy
- Disaster Recovery
- Process Implementation
- Technical Documentation Workflow Management
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
