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Surety Regional Manager - Upstate NY

Westfield Insurance
Buffalo, NY Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 6/25/2025

Job Summary

The Surety Regional Manager is responsible for representing the company in an assigned field territory, with responsibility for the marketing and profitable production of surety business through the agency distribution system and carrying out people management activities. The role takes ownership of growing and managing business including territory planning, performance analysis including agency and customer management to maximize production, profit and retention. The role also leads efforts to analyze new and existing business opportunities from an exposure, service and sales perspective. The role works with Surety Sales Leadership to create and implement both short- and long-term growth strategies and ensures competitive positioning, robust marketing plans, and ongoing continuous improvement efforts.

Salary Range: $153,898-$230,847

Territory: Upstate New York

Job Responsibilities

  • Represents the company in the assigned area, being responsible for the distribution of Surety business and profitable production through the company's distribution channels.
  • Drives revenue through quality risk selection and risk management while working with the underwriting team to ensure departmental service standards and appropriate risk selections are maintained.
  • Submits all risks that exceed authority for approval.
  • Handles the sourcing and developing new agencies in assigned area and building and maintaining strong agency and client relationships.
  • Leads efforts to analyze new and existing business opportunities from a visibility, service and sales perspective.
  • Executes sales and underwriting to balance office and/or customer visits, attend industry events and be visible, and dedicates time to securing and maintaining a risk portfolio suitable for profitable growth.
  • Works with the Surety Sales Leadership to create and execute both short-term and long-term profitable growth strategies, prepares budgets, ensures cost control and provides relevant marketing and insurance information to develop the business plan.
  • Ensures the company's competitive position, strong marketing plans and constant continuous improvement.
  • Sets goals for insurance and support staff in the areas of insurance business, agency and customer relations, and marketing.
  • Creates and maintains effective external (between agents and corporate) internal communications (with underwriters and insurance management team) regarding underwriting procedures and practices, growth/profit goals and objectives, country/territory issues and regulations, industry activities and trends, and agency relations.
  • Owns accountability for talent management and navigation of employee related issues that impact morale and work environment to ensure a high performing team including hiring and selection, succession planning, performance and compensation management, and employee development and career coaching as required.
  • Manages priorities and workload distribution and removes barriers that impede progress.
  • Travels as often as needed including regular utilization of assigned fleet vehicle in order to cover assigned territory.
  • This may involve traveling on short notice or other daily driving duties as assigned.

Job Qualifications

  • 10 years of experience in Sales, Underwriting, Business Analysis, or a related field.
  • Bachelor's degree in Business, Sales or a related field and/or commensurate work experience.
  • Valid driver's license and a driving record that conforms to company standards.

Behavioral Competencies

  • Directs work
  • Collaborates
  • Develops talent
  • Customer focus
  • Communicates effectively
  • Ensures accountability
  • Decision quality
  • Business insight
  • Nimble learning
  • Builds effective teams
  • Manages complexity
  • Drivers License

Technical Skills

  • Sales Strategy
  • Networking
  • Sales Planning
  • Growth Strategy
  • Sales Development
  • Sales Acceleration
  • Budget Management
  • Sales Operations
  • KPI Tracking
  • People & Performance Management
  • Sales Management

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.



Salary : $153,898 - $230,847

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