What are the responsibilities and job description for the IT Manager position at Westfield?
Job Description
The IT Manager is responsible for the organization's critical mainframe systems, Db2 databases, and related infrastructure. This role is essential to ensuring the performance, reliability, and security of the IT backbone that supports key business operations. The ideal candidate will bring extensive leadership experience, strategic vision for optimizing IT infrastructure, and the leadership skills to guide a high-performing team. This position involves developing and implementing forward-thinking IT strategies, managing end-to-end mainframe and database projects, and ensuring timely delivery of solutions that align with business objectives. It includes oversight of vendor relationships and software contracts to maximize efficiency and integration, while maintaining operational excellence and fiscal responsibility. A strong focus on data privacy compliance and security measures will ensure the safeguarding of critical assets.
This role offers an opportunity to shape the evolution of mainframe technology within the organization, work alongside collaborative and innovative teams, and contribute directly to the company's long-term success. The IT Manager will play a key role in driving transformative initiatives while ensuring the stability and continuous improvement of the IT infrastructure.
LI-DNI
Responsibilities
- Manages and implements IT security measures, including access controls, data encryption, firewalls, and intrusion detection systems, to safeguard sensitive information and protect against cyber threats.
- Conducts regular IT audits and risk assessments to identify vulnerabilities, ensure compliance with security standards, and develop mitigation strategies.
- Collaborates with cross-functional teams, such as operations, underwriting, and claims, to understand their technology needs and provide effective IT solutions and support.
- Leads IT projects, from initiation to completion, ensuring adherence to project timelines, budgets, and quality standards and provides regular updates to stakeholders on project progress.
- Establishes and maintains relationships with external technology partners, vendors, and service providers, leveraging their expertise and resources to enhance the company's IT capabilities.
- Owns accountability for talent management and navigation of employee related issues that impact morale and work environment to ensure a high performing team including hiring, selection, succession planning, performance and compensation management, and employee development and career coaching as required.
- Manages priorities and workload distribution and removes barriers that impede progress.
- Collaborates with stakeholders to identify and prioritize IT projects, ensuring their successful implementation and timely delivery.
- Evaluates and selects vendors and partners, negotiating contracts and managing ongoing relationships.
- Monitors and maintains compliance with relevant IT regulations, security protocols, and data privacy policies.
- Develops and manages the IT budget, tracking expenses and identifies cost-saving opportunities.
- Implements and maintains disaster recovery and business continuity plans to minimize potential disruptions.
Qualifications
Location
Hybrid defined as three (3) or more days per week in the office
Behavioral Competencies
About Us
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
