What are the responsibilities and job description for the Food and Beverage Supervisor position at Westgate Resorts?
Company Description
$18-$20 / Hour -Use our Daily Pay benefit and get access to your pay as you need it.
About Westgate Smoky Mountain Resort & Spa
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.
Job Description
As the Food and Beverage Supervisor, you will assist the outlet management team with the entire operation and financial aspect of the restaurant.
Duties
- Support the F&B outlet management team to ensure exceptional guest satisfaction.
- Foster a lively and welcoming dining atmosphere for guests.
- Drive sales growth year-over-year while minimizing service-related complaints.
- Implement training programs for team members to enhance performance.
- Manage scheduling for all service-related team members to ensure operational efficiency.
- Enforce company and departmental grooming standards among team members.
- Participate in the company’s monthly Goals & Measurements Program.
Supervisory Responsibilities
- Directly supervises team members in the location.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include training and coaching team members.
- Planning, assigning, and directing work.
- Assisting in appraising performance and rewarding team members.
- Addressing complaints and resolving problems.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.
Qualifications
- High school diploma or general education degree GED.
- The Team Member must regularly lift and/or move up to 50 pounds.
- Follow instructions without close supervision.
- Must be able to work weekends and holidays as needed.
- Required to pass a background screen, drug test, and prove eligibility to work in the United States.
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
Salary : $18 - $20
