Job Description
Job Description
Description :
The Catering Manager is responsible for soliciting local companies and organizations for catering
functions, providing catering / banquet services to groups with meeting room and catering needs, and
overseeing the servicing of clients. The Catering Manager is also responsible for meeting or exceeding
catering revenues as stated in budget. Exempt associates are expected to work as much of each
workday as is necessary to complete their job responsibilities.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented
manner.
Maintain regular attendance in compliance with Vinayaka Hospitality standards, as required byscheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include compliance with theVinayaka Hospitality dress code and wearing name tag when working (per brand standards).
Comply at all times with Vinayaka Hospitality standards and regulations to encourage safe andefficient hotel operations.
Comply with attainment of individual booking goals.Comply with certification requirements as applicable for position to include : Food handlers, AlcoholAwareness.
Finalize all banquet / meeting details for sales bookings.Maintain and solicit sales files for repeat catering business.Maintain communication between all departments regarding customer requirements for catering andmeeting business.
Complete B.E.O.'s for all meeting room functions / catering functions according to AimbridgeHospitality S.O.P.'s.
Assist Banquet Manager when necessary in supervision of banquet personnel to ensuregroup / catering functions are coordinated in a timely fashion.
Complete banquet portion of Ten-Day Forecast and Ten-Day Forecast vs. actual comparison.Ensure that the Daily Event List, B.E.O. / Guarantee Sheet and Ten Day Event Schedule are generatedon a timely basis and ensure accuracy.
Maintain regular compliance of meeting set call goals.Attend and participate in Daily / Weekly Sales Meeting.Attend daily B.E.O. meetings.Attend monthly all-employee meetings and any other functions required by management.Be familiar with all Vinayaka Hospitality sales policies and house rules.Ensure employees are at all times, attentive, friendly, helpful, and courteous to all guests, managers,and fellow employees.
Meet and greet onsite contacts.Abide by Prime Selling Time (PST).React to negative trends in the market place by implementing blitzes or catering promotions.Review banquet recap daily to check for accuracy and maintain Banquet Recap.Order all A / V equipment for functions (if applicable).Any other duties as required.Requirements :
High School diploma or equivalent required with at least 2 years of progressive experience in a hotelor related field. Bachelor’s degree in related field is desired.
Must be proficient in computers.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful, high pressure situations.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace, including anticipating, preventing,identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources andconsider, adjust or modify to meet the constraints of the particular need.
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raisedby coworkers and guests.
Must be able to work with and understand financial information and data, and basic arithmeticfunctions.
