Accounts Receivable/Income Auditor

Essential Job Functions

• Pulls tickets and make legible copies to be filed in Group Ticket File, by date.
• Maintains all files for incoming groups.
• Makes sure all necessary information is contained in file before arrival date, according to department policy
• Verifies those deposits, if any are logged on Group Billing Sheet.
• Charges c/c deposits if not already charged.
• Notes any information still not received. Files should first be given to Controller to verify credit information.
• Assists with direct bill applications.
• Responsible for inputting guest satisfaction survey results and meeting planner survey results.
• Assists guests with any billing related inquiries and documentation, and act promptly to resolve any billing problems.
• Operates fairly complex computer systems, read, input, interpret, retrieve, and provide information on data in computer system. Understand and operate telephone system and complete accounting work using a 10 key adding machine

Other Duties and Responsibilities 

• Complies with Company Standards of Service as outlined for AURO Hotels.
• Projects a favorable image of AURO Hotels to the public at all times.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Treats guests, vendors, customers and co-workers with professionalism and respect at all times.
• Completes Departmental, AURO Hotels and Brand standards training as assigned.
• Maintains a clean and neat appearance at all times. 
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.