Kitchen Steward - The Westin at The Woodlands

Overview

This position provides support to all food and beverage outlets through cleanliness, organization and pace in the stewarding department at The Westin at The Woodlands. These responsibilities include using proper cleaning techniques and designated equipment to meet property needs.

Responsibilities

• Maintain a positive physical appearance of the stewarding and back of house areas
• Communicates supply, maintenance, safety and storage needs to leadership promptly
• Fulfill Restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications
• Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils
• Scrub pots and pans
• Burnish, de-tarnish and polish silver
• Stock and maintain supplies and equipment
• Perform cleaning duties including, but not limited to, mopping and removing trash
• Transport and store clean service ware
• Train other stewards, as needed
• Prepare and place clean service ware for events and functions

Qualifications

• Knowledge of proper cleaning techniques, requirements and use of equipment/machinery
• Knowledge of proper chemical handling
• Must be detail oriented and able to work in a fast pace environment
• Work in a cooperative and friendly manner with fellow employees, set a positive example
• Provide the highest level of guest service to the hotel’s clients
• Maintain professional attire and personal hygiene
• Maintain a clean, neat and orderly work area
• Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook
• Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques
• Promptly report substandard (unsafe) conditions to Supervisor
• Promptly report accidents, injuries, property damage or loss to Supervisor
• Inform management promptly of any work-related problems or guest complaints
• Promote the hotel through goodwill, courtesy and a positive attitude
• Attend all scheduled training classes and meetings
• Continue to learn and grow in your position
• Perform any reasonable request as assigned or directed by management
• Provide for a safe work environment by following all safety and security procedures and rules
• Assist person(s) with a disability
• Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees
• Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel

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