Receptionist

Metropolitan Cleveland’s fastest-growing music school is looking for a part-time front desk team member (25 hours per week).

If you love working with people, are a quick learner, and take pride in doing a great job, this position is for you! Starting wage: $23/hour, with pay increases as the school meets enrollment goals. Includes 50 hours of paid time off annually.

Requirements:

• Must have reliable transportation.
• Schedule is primarily weekday evenings (Monday - Friday).

Suggested Schedule:

• Monday, Tuesday, Thursday: 4:15 - 9:15 P.M.
• Wednesday: 10:00 A.M. - 3:00 P.M.
• Friday: 3:15 - 8:15 P.M.

This is the proposed schedule; it is not set in stone. We have some flexibility in determining hours, but after that, it should generally remain consistent from week to week. Additional hours may be available for special events.

Job Duties:

• Scheduling new students, adjusting current student schedules, and coordinating makeup lessons.
• Managing student and teacher cancellations, including scheduling substitute teachers.
• Providing warm and professional customer service—many students and parents are on a first-name basis with us!
• Communicating efficiently with music teachers and office staff.
• Monitoring and responding to emails, texts, phone calls, and auto-text messages.
• Answering phones: We’re looking for someone with a clear, professional, and friendly phone presence.
• Confidently speaking to prospective students and parents about the school.
• Data entry, including maintaining student and teacher records in databases and spreadsheets.
• Following up with prospective, current, and former students via email and phone.
• Some filing and light cleaning (a professional cleaning service handles most cleaning tasks).
• Running errands, such as purchasing supplies and restocking essentials.

Ideal Candidate Traits:

• Detail-Oriented & Accurate – Able to check and double-check your own work.
• Strong Memory – Retains information well.
• Clear Communicator – Can convey information effectively in person, on the phone, and in writing.
• Tech-Savvy – Comfortable with spreadsheets, phone systems, auto-text systems, and scheduling software.
• Quick Typist – Ideally 60 WPM.
• Friendly & Personable – Naturally enjoys engaging with people.
• Self-Starter – Takes initiative and works independently on projects.
• Calm & Problem-Solving Oriented – Handles challenges with composure and professionalism.

To Apply:

Please email your resume.

No phone calls or drop-ins, please.

This Job is Ideal for Someone Who Is:

• Dependable – More reliable than spontaneous.
• Detail-Oriented – Focused on accuracy and thoroughness.
• People-Oriented – Enjoys working with people and being part of a team.
• Adaptable/Flexible – Comfortable handling changes and shifting priorities.
• Achievement-Oriented – Takes on challenges with enthusiasm.
• Confident – Represents the school professionally and assertively.
• Autonomous – Works well independently and exercises good judgment.
• Resourceful – Able to troubleshoot and problem-solve when needed.

Job Type: Part-time Pay: $23.00 per hour incentives to increase hourly pay Benefits: Paid time off Schedule: 4 or 5 hour shifts Work Location: In-person, one location

Job Type: Part-time

Pay: $23.00 per hour

Expected hours: 25 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $23