Director of Resident Life and Services

Join Our Team as the Director of Resident Life and Services! 

Location: Westminster-Canterbury on Chesapeake Bay

Are you passionate about improving the lives of older adults and creating engaging, dynamic wellness programs? Westminster Canterbury on Chesapeake Bay is seeking a Director of Resident Life and Services to champion and deliver exceptional programs in all domains of wellness, both on and off-campus. This leadership role emphasizes providing cutting-edge engagement opportunities that enhance the well-being of all residents. The Director will model our core values of respect, passion, and professionalism while holding the team accountable to the same high standards. Join us in making a lasting impact within a vibrant, compassionate community!

Why Work with Us?

At Westminster-Canterbury on Chesapeake Bay, our team is the heartbeat of our mission to enrich the lives of residents and team members alike. We're committed to creating a culture  where team members thrive.

What You'll Do as the Director of Resident Life and Services at Westminster-Canterbury on Chesapeake Bay:

• Leadership: Oversee Resident Services, IL Programs, Fitness & Aquatics, Pastoral Care, wellness, and volunteer services, including coaching, scheduling, and performance evaluations.

• Wellness Programs: Lead campus-wide wellness initiatives that enhance resident quality of life through innovative and engaging programs.

• Special Events: Plan and manage special events that highlight Westminster-Canterbury as a Christian ministry.

• Admissions & Transitions: Supervise IL and ES admissions, ensuring a smooth and timely process for new residents. Oversee transitions through the continuum of care.

• Resident Communication: Innovate communication strategies to improve engagement and strengthen resident connections through technology and other resources.

• Resident Committees: Act as the primary liaison with resident committees focused on quality-of-life issues.

• Budget Management: Monitor and report on budget performance, ensuring financial alignment with departmental goals.

• Policy Development: Contribute to policy and procedure development in line with organizational objectives.

• Quality Improvement: Lead the team in resolving resident concerns and improving the overall quality of services.

• Team Coordination: Lead departmental meetings, manage personnel actions, and ensure effective collaboration to meet goals.

• Reporting: Prepare reports on progress, trends, and interventions for leadership review.

• Special Projects: Support campus-wide initiatives focusing on growth and sustainability.

• Resident Needs Assessment: Continuously assess resident needs and ensure that programs and services are responsive.

• Mission Contribution: Contribute to the fulfillment of Westminster-Canterbury’s mission, enhancing the resident experience in a meaningful way.

What We're Looking For:

• Education: Bachelor’s degree required; Master’s degree in Health Services, Social Work, or a relevant field preferred.
• Experience: 3-5 years of relevant professional experience preferred; experience with Lifeplan Communities is desirable.
• Core Values: Demonstrated ability to integrate professionalism, respect, and passion in all work.
• Communication: Strong written and verbal communication skills.
• Problem-Solving: Ability to resolve issues and concerns from both residents and team members effectively.
• Technical Skills: Proficiency with Microsoft Office, Google Products (Word, Excel, PowerPoint), and Electronic Medical Records.

Physical/Environmental Work Conditions:

• Office Setting: Primarily office-based.
• Controlled Environment: Work is performed in a controlled temperature environment.

Essential Duties:

• Decision Making: Involves complex, analytical decision-making.
• Physical Tasks: Tasks include reading, writing, speaking, hearing, and ambulating as part of daily duties.

Reporting Relationships:

• Supervision Received: Reports to the Executive Director and Vice President of Campus Operations.

What We Offer:

• Competitive pay and comprehensive benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive workplace culture.
• The chance to make a meaningful impact on the lives of team members and residents.

Join Us Today!

If you’re ready to take the next step in your career and want to make a meaningful impact in the lives of older adults, we’d love to hear from you! Join our team as the Director of Resident Life and Services and be part of a community that values your leadership, innovation, and dedication to enhancing the resident experience. Apply now to help us create a vibrant, compassionate environment where residents thrive!

Apply now and help us make Westminster-Canterbury on Chesapeake Bay an extraordinary place to live and work!

Equal Employment Opportunity Statement
We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.
At-Will Employment Statement
Employment with our organization is “at-will,” meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.